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# Workflow Evaluation Quickstart
The `workflow_eval` template evaluates complex LLM workflows with email classification and routing.
## Create the Project
```sh
ragas quickstart workflow_eval
cd workflow_eval
```
## Install Dependencies
```sh
uv sync
```
## Set Your API Key
```sh
export OPENAI_API_KEY="your-openai-key"
```
## Run the Evaluation
```sh
uv run python evals.py
```
## Project Structure
```
workflow_eval/
├── README.md # Project documentation
├── pyproject.toml # Project configuration
├── workflow.py # Workflow implementation
├── evals.py # Evaluation workflow
├── __init__.py # Python package marker
└── evals/
├── datasets/ # Test datasets
├── experiments/ # Evaluation results
└── logs/ # Execution logs
```
## What It Evaluates
The template evaluates a customer support email classification workflow:
- **Workflow**: Multi-step email processing (classification → extraction → response)
- **Categories**: Bug Report, Feature Request, Billing
- **Test Cases**: Customer emails with expected categories and extracted fields
- **Metric**: Custom discrete metric checking classification accuracy
## Understanding the Code
### The Workflow (`workflow.py`)
Implements a customer support email workflow:
```python
from workflow import default_workflow_client
workflow = default_workflow_client()
result = workflow.process_email("I found a bug in version 2.1.4...")
# Returns: category, extracted fields, response
```
### The Evaluation (`evals.py`)
Tests workflow accuracy against pass criteria:
```python
def load_dataset():
dataset_dict = [
{
"email": "Hi, I'm getting error code XYZ-123 when using version 2.1.4...",
"pass_criteria": "category Bug Report; product_version 2.1.4; error_code XYZ-123",
},
# More test cases...
]
```
The metric evaluates if the workflow correctly:
- Classifies the email category
- Extracts relevant fields (version, error code, invoice number, etc.)
- Generates appropriate responses
## Test Cases
The template includes diverse scenarios:
- **Bug Reports**: With version numbers and error codes
- **Feature Requests**: With urgency levels and product areas
- **Billing Issues**: With invoice numbers and amounts
## Customization
### Add Your Own Workflow
Replace the example workflow with your own:
```python
from your_workflow import YourWorkflow
workflow = YourWorkflow()
@experiment()
async def run_experiment(row):
result = await workflow.process(row["input"])
# Evaluate result...
```
## Next Steps
- [Agent Evaluation](agent_evals.md) - Evaluate AI agents
- [LlamaIndex Agent Evaluation](llamaIndex_agent_evals.md) - Evaluate LlamaIndex workflows