wehub-resource-sync
35 lines
1.6 KiB
Markdown
35 lines
1.6 KiB
Markdown
# Our pledge to the open source community
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Kong Gateway is not only an awesome open source project, but also part
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of the product offering of Kong Inc. We have a large team of product
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people, software developers, testers and release engineers working on
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Kong Gateway. We make many of the enhancements to Kong Gateway in the
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Community Edition, so our open source community directly benefits from
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the commercial work that we do.
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Recognizing that we operate as a commercial entity, we face the
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challenge of balancing our commercial interests with the desire to
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accommodate and support open source users and contributors
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effectively.
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## Response time to GitHub issues and pull requests
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In the Kong Gateway team, we're committed to maintaining a rapid and
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timely response to community contributions, promising to acknowledge
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and engage within a dedicated timeframe of 10 working days. It is
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important to note, however, that while we strive to be as responsive
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as possible, we may not always be able to offer immediate solutions to
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every reported problem or incorporate every submitted pull request
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into the product.
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## Maintaining an active working set
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We will be closing pull requests or issue reports when we made the
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decision that we will not be able to merge or resolve them in the
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foreseeable future. We do that in the interest of keeping our working
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set manageable, as accumulating pull requests and issues which don't
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make progress does not help improving Kong Gateway in the long run.
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We automatically close issues and pull requests for which we do not
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get responses to our questions or update requests within 3 weeks.
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