4.9 KiB
4.9 KiB
QA: In-App Human in the Loop — LangGraph (Python)
Prerequisites
- Demo is deployed and accessible at
/demos/hitl-in-appon the dashboard host - Agent backend is healthy (
/api/health);OPENAI_API_KEYis set on Railway;LANGGRAPH_DEPLOYMENT_URLpoints at a LangGraph deployment exposing thehitl_in_appgraph - Note: Unlike the in-chat HITL demo, the approval UI here is an app-level modal portal'd to
document.bodyand is NOT a child of the chat transcript.
Test Steps
1. Basic Functionality
- Navigate to
/demos/hitl-in-app; verify the page renders within 3s with the "Support Inbox" panel filling the viewport and theCopilotPopupopen by default in the bottom-right corner - Verify the left header shows the eyebrow "Support Inbox", heading "Open tickets", and the instruction text mentioning "approval dialog here in the app — outside the chat"
- Verify exactly 3 ticket cards render with test ids
ticket-12345,ticket-12346,ticket-12347, each showing the customer name (Jordan Rivera / Priya Shah / Morgan Lee), subject line, and status pill ("Open" green, "Escalating" amber) - Verify ticket #12345 displays "Disputed amount: $50.00"
- Verify the
CopilotPopupchat input placeholder is visible (popup opens by default) and no approval dialog is rendered on initial load - Send "Hello" and verify the agent responds within 10s
2. Feature-Specific Checks
Suggestions
- Verify all 3 suggestion pills are visible with verbatim titles:
- "Approve refund for #12345"
- "Downgrade plan for #12346"
- "Escalate ticket #12347"
Approval Flow — Approve Path (useFrontendTool async handler)
- Click the "Approve refund for #12345" suggestion (or type the equivalent prompt)
- Within 15s verify an approval modal appears with
data-testid="approval-dialog-overlay"(fullscreen fixed backdrop withbackdrop-blur-sm) anddata-testid="approval-dialog"(centered card withrole="dialog"andaria-modal="true") - Verify the modal is rendered at the document root (portaled via
createPortal(content, document.body)) — confirm in DevTools thatapproval-dialog-overlayis a direct descendant of<body>, NOT nested inside theCopilotPopupcontainer - Verify the modal shows the eyebrow "Action requires your approval", a heading containing the action summary (with concrete numbers such as "$50" and "#12345"), and optional context block below
- Verify the textarea
data-testid="approval-dialog-reason"is present with placeholder "Add a short note the assistant will see…" - Type a short note (e.g. "Verified duplicate charge") into the reason textarea
- Click the
data-testid="approval-dialog-approve"button (labeled "Approve") - Verify the modal closes immediately and does NOT re-open
- Verify the agent resumes within 10s and replies in the chat with a one/two-sentence confirmation acknowledging the action is being processed (should reference the refund / #12345)
Approval Flow — Reject Path
- In a fresh conversation, click "Downgrade plan for #12346"
- Verify the approval modal re-opens (same testids as above) with a heading referencing Priya Shah / #12346 / Starter plan
- Type a rejection reason (e.g. "Customer must confirm in writing first")
- Click
data-testid="approval-dialog-reject"(labeled "Reject") - Verify the modal closes immediately
- Verify the agent's reply acknowledges the rejection in one or two sentences, reflects the rejection reason back, and does NOT claim the downgrade was performed
Empty-Reason Path
- Trigger the approval flow a third time via "Escalate ticket #12347"
- Leave the reason textarea empty and click Approve
- Verify the modal closes and the agent still proceeds with the action (reason is optional — omitted when empty)
Modal Is Outside the Chat (Contract Check)
- While the modal is open, verify the chat transcript inside the popup is still scrollable / visible and does NOT contain an inline copy of the approval UI
- Confirm that closing the modal via Approve/Reject is the only resolution path — there is no inline "approve" button rendered inside a chat bubble
3. Error Handling
- Send an empty message; verify it is a no-op (no user bubble, no assistant response)
- Trigger the approval flow and dismiss via Approve without touching the reason field — verify no console errors and the promise resolves
- Verify no uncaught console errors during any approve / reject cycle above
Expected Results
- Chat loads within 3 seconds; initial agent response within 10 seconds
- Approval modal appears within 15 seconds of the triggering prompt
- Modal is portaled to
<body>(NOT nested in the chat) and closes on Approve/Reject - Approve path: agent acknowledges and proceeds; Reject path: agent acknowledges and stops, reflecting the reason when provided
- No UI layout breaks, no uncaught console errors, no stuck-open modal