20 lines
1.1 KiB
Markdown
20 lines
1.1 KiB
Markdown
# Connectors
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## How tool references work
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Plugin files use `~~category` as a placeholder for whatever tool the user connects in that category. For example, `~~support platform` might mean Intercom, Zendesk, or any other support tool with an MCP server.
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Plugins are **tool-agnostic** — they describe workflows in terms of categories (support platform, CRM, chat, etc.) rather than specific products. The `.mcp.json` pre-configures specific MCP servers, but any MCP server in that category works.
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## Connectors for this plugin
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| Category | Placeholder | Included servers | Other options |
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|----------|-------------|-----------------|---------------|
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| Chat | `~~chat` | Slack | Microsoft Teams |
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| Email | `~~email` | Microsoft 365 | — |
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| Cloud storage | `~~cloud storage` | Microsoft 365 | — |
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| Support platform | `~~support platform` | Intercom | Zendesk, Freshdesk, HubSpot Service Hub |
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| CRM | `~~CRM` | HubSpot | Salesforce, Pipedrive |
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| Knowledge base | `~~knowledge base` | Guru, Notion | Confluence, Help Scout |
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| Project tracker | `~~project tracker` | Atlassian (Jira/Confluence) | Linear, Asana |
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