chore: import upstream snapshot with attribution

2026-07-13 12:12:13 +08:00
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+# Support
+
+We're here to help. Pick the channel that fits.
+
+---
+
+## Email
+
+For account, billing, integration, or sensitive questions:
+
+[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)
+
+We aim to reply within one business day.
+
+## Documentation
+
+The fastest answer is usually in the docs.
+
+- [Quick Start](/core/quickstart/) — install, first crawl, first extract in 5 minutes
+- [API Reference](/api/async-webcrawler/) — every parameter, every endpoint
+- [Examples](/core/examples/) — copy-paste recipes for common patterns
+- [Self-Hosting Guide](/core/self-hosting/) — run Crawl4AI on your own infrastructure
+
+## GitHub
+
+For bugs, feature requests, and library issues:
+
+[**github.com/unclecode/crawl4ai/issues**](https://github.com/unclecode/crawl4ai/issues)
+
+Please search existing issues first, and include a minimal reproducible example when filing a bug.
+
+## Community
+
+- **Discord** — chat with other users and the team: [discord.gg/crawl4ai](https://discord.gg/crawl4ai)
+- **Twitter / X** — release news and tips: [@unclecode](https://twitter.com/unclecode)
+
+## Status
+
+Live status of the hosted service:
+
+- Dashboard: [crawl4ai.com/dashboard](https://crawl4ai.com/dashboard)
+- Incidents and maintenance windows are posted in the in-app notification bell
+
+## Security
+
+Found a vulnerability? Please report it privately so we can fix it before disclosure:
+
+[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)
+
+Include reproduction steps and the affected component. We will acknowledge within 48 hours and keep you informed through resolution.
+
+## Workspace add-on testers
+
+If you are a draft tester for one of our Google Workspace add-ons (e.g. Crawl4AI for Sheets) and want to opt out:
+
+Email [unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com) with the subject "Opt out of draft tester programme" and we will remove your address.
+
+## Contact
+
+**Crawl4AI**
+38 Beach Road, #26-12, South Beach Tower
+Singapore 189767
+[unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com)