wehub-resource-sync
3.4 KiB
3.4 KiB
Digital Outcomes and Specialists Playbook
Guide Origin: Official | ArcKit Version: [VERSION]
/arckit:dos generates Digital Outcomes and Specialists (DOS) procurement documentation for the UK Digital Marketplace.
Inputs
| Artefact | Purpose |
|---|---|
Requirements (ARC-<id>-REQ-v1.0.md) |
What outcomes or capabilities are needed |
| Stakeholder drivers | Business context and success criteria |
| Budget constraints | Funding envelope and commercial model |
| Timeline | Required delivery dates |
Command
/arckit:dos Create DOS procurement for <requirement>
Output: projects/<id>/ARC-<id>-DOS-v1.0.md
DOS Documentation Structure
| Section | Contents |
|---|---|
| Opportunity Summary | Brief description for Digital Marketplace |
| Background | Organisation context and current situation |
| Problem Statement | What problem needs solving |
| Outcomes Required | Specific, measurable outcomes expected |
| Work Phases | Breakdown of work (discovery, alpha, beta, etc.) |
| Essential Skills | Required capabilities and experience |
| Nice-to-Have Skills | Desirable but not mandatory |
| Evaluation Criteria | How proposals will be scored |
| Budget & Timeline | Commercial constraints |
| Assessment Process | Stages, questions, presentations |
DOS Procurement Types
| Type | Description | When to Use |
|---|---|---|
| Digital Outcomes | Buy outcomes (e.g., "improve service") | Don't know solution |
| Digital Specialists | Buy people (e.g., "3 developers") | Know what skills needed |
| User Research | Research services | User research projects |
Evaluation Criteria
| Criterion | Typical Weight | Focus |
|---|---|---|
| Technical Approach | 35% | How they'll deliver outcomes |
| Team & Experience | 25% | Skills, CVs, relevant experience |
| Understanding | 20% | Grasp of problem and context |
| Price | 20% | Value for money |
One-Page Workflow
| Phase | Key Activities | ArcKit Commands |
|---|---|---|
| Discovery | Define requirements and outcomes | /arckit:requirements, /arckit:stakeholders |
| Preparation | Create DOS documentation | /arckit:dos |
| Publication | Publish on Digital Marketplace | Manual |
| Evaluation | Score supplier proposals | /arckit:evaluate |
| Award | Contract negotiation | Manual |
Review Checklist
- Outcomes are specific and measurable (not vague).
- Essential skills are genuine requirements (not wish list).
- Evaluation criteria total 100% with clear weightings.
- Budget is realistic for outcomes required.
- Timeline allows for proper discovery/delivery.
- Assessment questions are answerable in word limits.
- No requirement that only one supplier can meet.
Digital Marketplace Requirements
| Requirement | Description |
|---|---|
| Word Limits | Opportunity summary max 100 words |
| Evaluation | Must use Digital Marketplace scoring |
| Questions | Max 5 assessment questions |
| Publication | Minimum 2 weeks open |
Key Principles
- Outcomes Over Outputs: Buy results, not activities.
- Fair Competition: Requirements shouldn't favor one supplier.
- Clear Evaluation: Suppliers must know how they'll be scored.
- Realistic Budgets: Underfunding leads to poor outcomes.
- Agile Friendly: Structure work in phases, not big-bang delivery.