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---
title: "OpsGenie"
description: "Connect OpsGenie so OpenSRE can read active alerts and incident context during investigations"
---
OpenSRE queries OpsGenie to retrieve active alerts and their details — correlating on-call incidents with infrastructure events and investigation findings.
## Prerequisites
- OpsGenie account (Atlassian or standalone)
- API key with read access
## Setup
### Option 1: Interactive CLI
```bash
opensre integrations setup
```
Select **OpsGenie** when prompted and provide your API key.
### Option 2: Environment variables
Add to your `.env`:
```bash
OPSGENIE_API_KEY=your-api-key
OPSGENIE_REGION=us # or "eu" for EU accounts
```
| Variable | Default | Description |
| --- | --- | --- |
| `OPSGENIE_API_KEY` | — | **Required.** OpsGenie API key |
| `OPSGENIE_REGION` | `us` | Region: `us` or `eu` |
### Option 3: Persistent store
```json
{
"version": 1,
"integrations": [
{
"id": "opsgenie-prod",
"service": "opsgenie",
"status": "active",
"credentials": {
"api_key": "your-api-key",
"region": "us"
}
}
]
}
```
## Creating an API key
1. In OpsGenie, go to **Settings** → **API key management**
2. Click **Add new API key**
3. Name it `opensre` and enable **Read** access
4. Copy the key
<Info>
EU accounts use a different endpoint. Set `OPSGENIE_REGION=eu` if your OpsGenie URL is `app.eu.opsgenie.com`.
</Info>
## Verify
```bash
opensre integrations verify opsgenie
```
Expected output:
```
Service: opsgenie
Status: passed
Detail: Connected to OpsGenie (US region); API key accepted
```
## Troubleshooting
| Symptom | Fix |
| --- | --- |
| **401 Unauthorized** | Check the API key — ensure it has Read access |
| **404 Not Found** | Try setting `OPSGENIE_REGION=eu` if you're on the EU instance |
| **Rate limited** | OpsGenie enforces per-minute rate limits; reduce query frequency |
## Security best practices
- Use a **read-only API key** — OpsGenie supports granular permission scopes.
- Store the API key in `.env`, not in source code.