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Security Policy
OpenSRE is designed for security-sensitive compute environments. We prioritize transparency, least privilege, and minimizing data exposure.
Trust Center
For our security posture, architecture overview, compliance information, and subprocessors, see:
Reporting a Vulnerability
If you believe you’ve found a security vulnerability in Tracer, please report it privately.
Please do not open a public GitHub issue for security vulnerabilities.
Email: support@opensre.com
What to include
To help us triage quickly, please include:
- a clear description of the issue
- affected component(s) and version(s)
- steps to reproduce (or a minimal proof-of-concept)
- observed / expected behavior
- impact assessment (what an attacker could achieve)
Coordinated disclosure
Please avoid public disclosure until we’ve had a reasonable opportunity to investigate and remediate. We’ll coordinate timelines with you when appropriate.
Non-security Support
If you need product help or documentation, use:
- Docs: https://opensre.com/docs
- Book a demo: https://opensre.com
- Email: support@opensre.com