siriusscan--sirius/documentation/dev/templates/TEMPLATE.troubleshooting.md

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[TROUBLESHOOTING TITLE]	[Brief description of the troubleshooting focus area]	TEMPLATE.troubleshooting	1.0.0	[YYYY-MM-DD]	[Document Author]	[tag1] [tag2] [tag3]	[category1] [category2]	intermediate	[prerequisite1] [prerequisite2]	[related-doc1.md] [related-doc2.md]	[required-file1] [required-directory/]	high	[keyword1] [keyword2] [keyword3]

[TROUBLESHOOTING TITLE]

Purpose

[Brief description of what problems this troubleshooting guide addresses and who should use it. Focus on the specific issue domain.]

When to Use This Guide

[Specific scenarios when this troubleshooting guide should be consulted:]

• Primary Issues: [Main problems this guide addresses]
• Error Messages: [Specific error messages this guide covers]
• System States: [When the system is in a problematic state]
• Before Escalating: [When to try this guide before seeking help]

How to Use This Guide

[Instructions for effective troubleshooting:]

1. Start with Quick Fixes - Try the most common solutions first
2. Follow the Flow - Use the diagnostic flow chart if available
3. Gather Information - Collect relevant logs and system state
4. Test Incrementally - Apply fixes one at a time and test
5. Document Results - Note what worked and what didn't

Quick Diagnostic

# Essential diagnostic commands
[Provide key diagnostic commands]

Information Gathering

Before troubleshooting, collect:

• [Required information 1]
• [Required information 2]
• [Required information 3]

Common Problems and Solutions

Problem 1: [Problem Name]

Symptoms:

• [Symptom 1]
• [Symptom 2]
• [Symptom 3]

Root Cause: [Explanation of what causes this problem]

Solution:

1. [Step 1 of solution]
2. [Step 2 of solution]
3. [Step 3 of solution]

Verification:

# Command to verify the fix worked
[verification command]

Prevention: [How to prevent this problem in the future]

Problem 2: [Problem Name]

[Continue with additional problems...]

Diagnostic Flow Chart

Start
  ↓
[First diagnostic question]
  ↓
Yes → [Action A] → [Next question]
  ↓
No → [Action B] → [Next question]
  ↓
[Continue flow...]
  ↓
End

Error Message Reference

Error: [Error Message]

Meaning: [What this error means]

Common Causes:

• [Cause 1]
• [Cause 2]
• [Cause 3]

Solutions:

1. [Solution 1]
2. [Solution 2]
3. [Solution 3]

Error: [Another Error Message]

[Continue with additional error messages...]

Command Reference

Diagnostic Commands

# [Command description]
[command] [options]

# [Another diagnostic command]
[command] [options]

# [Continue with diagnostic commands]

Fix Commands

# [Fix command description]
[command] [options]

# [Another fix command]
[command] [options]

# [Continue with fix commands]

Verification Commands

# [Verification command description]
[command] [options]

# [Another verification command]
[command] [options]

# [Continue with verification commands]

Log Analysis

Key Log Locations

• [Log 1]: [Location and purpose]
• [Log 2]: [Location and purpose]
• [Log 3]: [Location and purpose]

Log Patterns to Look For

Success Patterns:

[Pattern that indicates success]

Error Patterns:

[Pattern that indicates errors]

Warning Patterns:

[Pattern that indicates warnings]

Log Analysis Commands

# [Command to analyze logs]
[command] | grep [pattern]

# [Another log analysis command]
[command] | grep [pattern]

# [Continue with log analysis commands]

System State Checks

Health Check Commands

# [Health check description]
[command]

# [Another health check]
[command]

# [Continue with health checks]

Resource Monitoring

# [Resource monitoring command]
[command]

# [Another resource check]
[command]

# [Continue with resource checks]

Advanced Troubleshooting

Deep Dive Diagnostics

[Advanced diagnostic techniques for complex issues:]

1. [Advanced Technique 1]: [Description and when to use]
2. [Advanced Technique 2]: [Description and when to use]
3. [Advanced Technique 3]: [Description and when to use]

Performance Troubleshooting

[Specific guidance for performance-related issues:]

• CPU Issues: [How to diagnose and fix]
• Memory Issues: [How to diagnose and fix]
• Disk Issues: [How to diagnose and fix]
• Network Issues: [How to diagnose and fix]

Integration Troubleshooting

[Issues related to system integration:]

• Service A Integration: [Common issues and solutions]
• Service B Integration: [Common issues and solutions]
• External System Integration: [Common issues and solutions]

Escalation Procedures

When to Escalate

[Criteria for when to escalate to higher support levels:]

• [Escalation criteria 1]
• [Escalation criteria 2]
• [Escalation criteria 3]

Information to Include

[What information to gather before escalating:]

• [Required information 1]
• [Required information 2]
• [Required information 3]

Escalation Contacts

• Level 1: [Contact information]
• Level 2: [Contact information]
• Level 3: [Contact information]

Prevention Strategies

Best Practices

[How to prevent these problems from occurring:]

• [Best practice 1]
• [Best practice 2]
• [Best practice 3]

Monitoring and Alerting

[How to monitor for these issues:]

• [Monitoring approach 1]
• [Monitoring approach 2]
• [Monitoring approach 3]

Regular Maintenance

[Maintenance tasks to prevent issues:]

• [Maintenance task 1]
• [Maintenance task 2]
• [Maintenance task 3]

Related Documentation

[Links to related troubleshooting and reference documentation:]

• [Related Troubleshooting Guide]: [Brief description]
• [System Reference]: [Technical reference]
• [Configuration Guide]: [Configuration documentation]

LLM Context

[Additional context for Large Language Models:]

• Problem Patterns: [Common problem patterns to recognize]
• Solution Strategies: [General approaches to problem-solving]
• System Dependencies: [How different components interact]
• Failure Modes: [Common ways the system can fail]
• Recovery Procedures: [How to recover from various failure states]

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