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158 lines
4.6 KiB
TypeScript
158 lines
4.6 KiB
TypeScript
import type { GongCreateCallParams, GongCreateCallResponse } from '@/tools/gong/types'
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import { getGongErrorMessage, parseGongJsonArray } from '@/tools/gong/utils'
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import type { ToolConfig } from '@/tools/types'
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export const createCallTool: ToolConfig<GongCreateCallParams, GongCreateCallResponse> = {
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id: 'gong_create_call',
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name: 'Gong Create Call',
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description: 'Upload call metadata to Gong and let Gong pull the media from a URL.',
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version: '1.0.0',
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params: {
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accessKey: {
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type: 'string',
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required: true,
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visibility: 'user-only',
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description: 'Gong API Access Key',
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},
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accessKeySecret: {
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type: 'string',
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required: true,
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visibility: 'user-only',
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description: 'Gong API Access Key Secret',
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},
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clientUniqueId: {
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type: 'string',
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required: true,
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visibility: 'user-or-llm',
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description: 'Unique call ID from the source telephony or recording system',
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},
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actualStart: {
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type: 'string',
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required: true,
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visibility: 'user-or-llm',
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description: 'Actual call start time in ISO-8601 format',
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},
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primaryUser: {
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type: 'string',
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required: true,
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visibility: 'user-or-llm',
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description: "Gong user ID for the call's host or owner",
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},
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parties: {
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type: 'json',
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required: true,
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visibility: 'user-or-llm',
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description: 'Array of call parties, with at least the primary user included',
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},
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direction: {
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type: 'string',
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required: true,
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visibility: 'user-or-llm',
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description: 'Call direction: Inbound, Outbound, Conference, or Unknown',
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},
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downloadMediaUrl: {
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type: 'string',
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required: true,
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visibility: 'user-or-llm',
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description: 'URL where Gong can download the call media file',
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},
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title: {
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type: 'string',
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required: false,
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visibility: 'user-or-llm',
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description: 'Human-readable call title',
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},
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workspaceId: {
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type: 'string',
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required: false,
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visibility: 'user-or-llm',
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description: 'Optional Gong workspace ID',
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},
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disposition: {
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type: 'string',
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required: false,
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visibility: 'user-or-llm',
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description: 'Optional call disposition',
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},
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purpose: {
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type: 'string',
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required: false,
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visibility: 'user-or-llm',
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description: 'Optional call purpose',
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},
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context: {
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type: 'json',
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required: false,
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visibility: 'user-or-llm',
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description: 'Optional CRM context array for the call',
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},
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callProviderCode: {
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type: 'string',
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required: false,
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visibility: 'user-or-llm',
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description: 'Optional conferencing or telephony provider code',
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},
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},
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request: {
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url: 'https://api.gong.io/v2/calls',
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method: 'POST',
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headers: (params) => ({
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'Content-Type': 'application/json',
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Authorization: `Basic ${btoa(`${params.accessKey}:${params.accessKeySecret}`)}`,
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}),
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body: (params) => {
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const body: Record<string, unknown> = {
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clientUniqueId: params.clientUniqueId.trim(),
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actualStart: params.actualStart.trim(),
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primaryUser: params.primaryUser.trim(),
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parties: parseGongJsonArray(params.parties, 'parties'),
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direction: params.direction,
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downloadMediaUrl: params.downloadMediaUrl.trim(),
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}
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if (params.title?.trim()) body.title = params.title.trim()
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if (params.workspaceId?.trim()) body.workspaceId = params.workspaceId.trim()
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if (params.disposition?.trim()) body.disposition = params.disposition.trim()
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if (params.purpose?.trim()) body.purpose = params.purpose.trim()
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if (params.context) body.context = parseGongJsonArray(params.context, 'context')
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if (params.callProviderCode?.trim()) body.callProviderCode = params.callProviderCode.trim()
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return body
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},
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},
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transformResponse: async (response: Response) => {
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const data = await response.json()
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if (!response.ok) {
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throw new Error(getGongErrorMessage(data, 'Failed to create Gong call'))
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}
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return {
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success: true,
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output: {
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callId: data.callId ?? '',
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requestId: data.requestId ?? '',
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url: data.url ?? null,
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},
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}
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},
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outputs: {
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callId: {
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type: 'string',
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description: "Gong's unique numeric identifier for the created call",
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},
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requestId: {
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type: 'string',
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description: 'Gong request reference ID for troubleshooting',
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},
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url: {
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type: 'string',
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description: 'URL to the created call in the Gong web app',
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optional: true,
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},
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},
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}
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