import type { ToolConfig } from '@/tools/types' import { buildZendeskUrl, handleZendeskError } from '@/tools/zendesk/types' export interface ZendeskDeleteTicketParams { email: string apiToken: string subdomain: string ticketId: string } export interface ZendeskDeleteTicketResponse { success: boolean output: { deleted: boolean ticket_id: string success: boolean } } export const zendeskDeleteTicketTool: ToolConfig< ZendeskDeleteTicketParams, ZendeskDeleteTicketResponse > = { id: 'zendesk_delete_ticket', name: 'Delete Ticket from Zendesk', description: 'Delete a ticket from Zendesk', version: '1.0.0', params: { email: { type: 'string', required: true, visibility: 'user-only', description: 'Your Zendesk email address', }, apiToken: { type: 'string', required: true, visibility: 'hidden', description: 'Zendesk API token', }, subdomain: { type: 'string', required: true, visibility: 'user-only', description: 'Your Zendesk subdomain', }, ticketId: { type: 'string', required: true, visibility: 'user-or-llm', description: 'Ticket ID to delete as a numeric string (e.g., "12345")', }, }, request: { url: (params) => buildZendeskUrl(params.subdomain, `/tickets/${params.ticketId}`), method: 'DELETE', headers: (params) => { // Use Basic Authentication with email/token format for Zendesk API tokens const credentials = `${params.email}/token:${params.apiToken}` const base64Credentials = Buffer.from(credentials).toString('base64') return { Authorization: `Basic ${base64Credentials}`, 'Content-Type': 'application/json', } }, }, transformResponse: async (response: Response, params) => { if (!response.ok) { const data = await response.json() handleZendeskError(data, response.status, 'delete_ticket') } return { success: true, output: { deleted: true, ticket_id: params?.ticketId || '', success: true, }, } }, outputs: { deleted: { type: 'boolean', description: 'Deletion success' }, ticket_id: { type: 'string', description: 'The deleted ticket ID' }, }, }