import { createLogger } from '@sim/logger' import type { ToolConfig } from '@/tools/types' import { buildZendeskUrl, handleZendeskError, JOB_STATUS_OUTPUT } from '@/tools/zendesk/types' const logger = createLogger('ZendeskCreateUsersBulk') export interface ZendeskCreateUsersBulkParams { email: string apiToken: string subdomain: string users: string } export interface ZendeskCreateUsersBulkResponse { success: boolean output: { job_status: any job_id: string success: boolean } } export const zendeskCreateUsersBulkTool: ToolConfig< ZendeskCreateUsersBulkParams, ZendeskCreateUsersBulkResponse > = { id: 'zendesk_create_users_bulk', name: 'Bulk Create Users in Zendesk', description: 'Create multiple users in Zendesk using bulk import', version: '1.0.0', params: { email: { type: 'string', required: true, visibility: 'user-only', description: 'Your Zendesk email address', }, apiToken: { type: 'string', required: true, visibility: 'hidden', description: 'Zendesk API token', }, subdomain: { type: 'string', required: true, visibility: 'user-only', description: 'Your Zendesk subdomain', }, users: { type: 'string', required: true, visibility: 'user-or-llm', description: 'JSON array of user objects to create (e.g., [{"name": "User1", "email": "user1@example.com"}])', }, }, request: { url: (params) => buildZendeskUrl(params.subdomain, '/users/create_many'), method: 'POST', headers: (params) => { const credentials = `${params.email}/token:${params.apiToken}` const base64Credentials = Buffer.from(credentials).toString('base64') return { Authorization: `Basic ${base64Credentials}`, 'Content-Type': 'application/json', } }, body: (params) => { try { const users = JSON.parse(params.users) return { users } } catch (error) { logger.error('Failed to parse users array', { error }) throw new Error('Invalid users JSON format') } }, }, transformResponse: async (response: Response) => { if (!response.ok) { const data = await response.json() handleZendeskError(data, response.status, 'create_users_bulk') } const data = await response.json() return { success: true, output: { job_status: data.job_status, job_id: data.job_status?.id, success: true, }, } }, outputs: { job_status: JOB_STATUS_OUTPUT, job_id: { type: 'string', description: 'The bulk operation job ID' }, }, }