import type { JsmCreateRequestParams, JsmCreateRequestResponse } from '@/tools/jsm/types' import type { ToolConfig } from '@/tools/types' export const jsmCreateRequestTool: ToolConfig = { id: 'jsm_create_request', name: 'JSM Create Request', description: 'Create a new service request in Jira Service Management', version: '1.0.0', oauth: { required: true, provider: 'jira', }, params: { accessToken: { type: 'string', required: true, visibility: 'hidden', description: 'OAuth access token for Jira Service Management', }, domain: { type: 'string', required: true, visibility: 'user-or-llm', description: 'Your Jira domain (e.g., yourcompany.atlassian.net)', }, cloudId: { type: 'string', required: false, visibility: 'hidden', description: 'Jira Cloud ID for the instance', }, serviceDeskId: { type: 'string', required: true, visibility: 'user-or-llm', description: 'Service Desk ID (e.g., "1", "2")', }, requestTypeId: { type: 'string', required: true, visibility: 'user-or-llm', description: 'Request Type ID (e.g., "10", "15")', }, summary: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Summary/title for the service request (required unless using Form Answers)', }, description: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Description for the service request', }, raiseOnBehalfOf: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Account ID of customer to raise request on behalf of', }, requestFieldValues: { type: 'json', required: false, visibility: 'user-or-llm', description: 'Request field values as key-value pairs (overrides summary/description if provided)', }, formAnswers: { type: 'json', required: false, visibility: 'user-or-llm', description: 'Form answers using numeric form question IDs as keys (e.g., {"1": {"text": "Title"}, "4": {"choices": ["5"]}}). Keys are question IDs from the Jira Form, not Jira field names.', }, requestParticipants: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Comma-separated account IDs to add as request participants', }, channel: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Channel the request originates from (e.g., portal, email)', }, }, request: { url: '/api/tools/jsm/request', method: 'POST', headers: () => ({ 'Content-Type': 'application/json', }), body: (params) => ({ domain: params.domain, accessToken: params.accessToken, cloudId: params.cloudId, serviceDeskId: params.serviceDeskId, requestTypeId: params.requestTypeId, summary: params.summary, description: params.description, raiseOnBehalfOf: params.raiseOnBehalfOf, requestFieldValues: params.requestFieldValues, formAnswers: params.formAnswers, requestParticipants: params.requestParticipants, channel: params.channel, }), }, transformResponse: async (response: Response) => { const responseText = await response.text() if (!responseText) { return { success: false, output: { ts: new Date().toISOString(), issueId: '', issueKey: '', requestTypeId: '', serviceDeskId: '', createdDate: null, currentStatus: null, reporter: null, success: false, url: '', }, error: 'Empty response from API', } } const data = JSON.parse(responseText) if (data.success && data.output) { return data } return { success: data.success || false, output: data.output || { ts: new Date().toISOString(), issueId: '', issueKey: '', requestTypeId: '', serviceDeskId: '', createdDate: null, currentStatus: null, reporter: null, success: false, url: '', }, error: data.error, } }, outputs: { ts: { type: 'string', description: 'Timestamp of the operation' }, issueId: { type: 'string', description: 'Created request issue ID' }, issueKey: { type: 'string', description: 'Created request issue key (e.g., SD-123)' }, requestTypeId: { type: 'string', description: 'Request type ID' }, serviceDeskId: { type: 'string', description: 'Service desk ID' }, createdDate: { type: 'json', description: 'Creation date with iso8601, friendly, epochMillis', optional: true, }, currentStatus: { type: 'json', description: 'Current status with status name and category', optional: true, }, reporter: { type: 'json', description: 'Reporter user with accountId, displayName, emailAddress', optional: true, }, success: { type: 'boolean', description: 'Whether the request was created successfully' }, url: { type: 'string', description: 'URL to the created request' }, }, }