import { createLogger } from '@sim/logger' import type { HubSpotGetTicketParams, HubSpotGetTicketResponse } from '@/tools/hubspot/types' import { TICKET_OBJECT_OUTPUT } from '@/tools/hubspot/types' import type { ToolConfig } from '@/tools/types' const logger = createLogger('HubSpotGetTicket') export const hubspotGetTicketTool: ToolConfig = { id: 'hubspot_get_ticket', name: 'Get Ticket from HubSpot', description: 'Retrieve a single ticket by ID from HubSpot', version: '1.0.0', oauth: { required: true, provider: 'hubspot', }, params: { accessToken: { type: 'string', required: true, visibility: 'hidden', description: 'The access token for the HubSpot API', }, ticketId: { type: 'string', required: true, visibility: 'user-or-llm', description: 'The HubSpot ticket ID to retrieve', }, idProperty: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Property to use as unique identifier. If not specified, uses record ID', }, properties: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Comma-separated list of HubSpot property names to return (e.g., "subject,content,hs_ticket_priority")', }, associations: { type: 'string', required: false, visibility: 'user-or-llm', description: 'Comma-separated list of object types to retrieve associated IDs for (e.g., "contacts,companies")', }, }, request: { url: (params) => { const baseUrl = `https://api.hubapi.com/crm/v3/objects/tickets/${params.ticketId.trim()}` const queryParams = new URLSearchParams() if (params.idProperty) queryParams.append('idProperty', params.idProperty) if (params.properties) queryParams.append('properties', params.properties) if (params.associations) queryParams.append('associations', params.associations) const queryString = queryParams.toString() return queryString ? `${baseUrl}?${queryString}` : baseUrl }, method: 'GET', headers: (params) => { if (!params.accessToken) { throw new Error('Access token is required') } return { Authorization: `Bearer ${params.accessToken}`, 'Content-Type': 'application/json', } }, }, transformResponse: async (response: Response) => { const data = await response.json() if (!response.ok) { logger.error('HubSpot API request failed', { data, status: response.status }) throw new Error(data.message || 'Failed to get ticket from HubSpot') } return { success: true, output: { ticket: data, ticketId: data.id, success: true }, } }, outputs: { ticket: TICKET_OBJECT_OUTPUT, ticketId: { type: 'string', description: 'The retrieved ticket ID' }, success: { type: 'boolean', description: 'Operation success status' }, }, }