import { createLogger } from '@sim/logger' import { getErrorMessage, toError } from '@sim/utils/errors' import { type NextRequest, NextResponse } from 'next/server' import { jsmRequestContract } from '@/lib/api/contracts/selectors/jsm' import { parseRequest } from '@/lib/api/server' import { checkInternalAuth } from '@/lib/auth/hybrid' import { validateAlphanumericId, validateJiraCloudId, validateJiraIssueKey, } from '@/lib/core/security/input-validation' import { withRouteHandler } from '@/lib/core/utils/with-route-handler' import { getJiraCloudId, parseAtlassianErrorMessage } from '@/tools/jira/utils' import { getJsmApiBaseUrl, getJsmHeaders } from '@/tools/jsm/utils' export const dynamic = 'force-dynamic' const logger = createLogger('JsmRequestAPI') export const POST = withRouteHandler(async (request: NextRequest) => { const auth = await checkInternalAuth(request) if (!auth.success || !auth.userId) { return NextResponse.json({ error: auth.error || 'Unauthorized' }, { status: 401 }) } try { const parsed = await parseRequest(jsmRequestContract, request, {}) if (!parsed.success) return parsed.response const { domain, accessToken, cloudId: cloudIdParam, issueIdOrKey, serviceDeskId, requestTypeId, summary, description, raiseOnBehalfOf, requestFieldValues, formAnswers, requestParticipants, channel, expand, } = parsed.data.body if (!domain) { logger.error('Missing domain in request') return NextResponse.json({ error: 'Domain is required' }, { status: 400 }) } if (!accessToken) { logger.error('Missing access token in request') return NextResponse.json({ error: 'Access token is required' }, { status: 400 }) } const cloudId = cloudIdParam || (await getJiraCloudId(domain, accessToken)) const cloudIdValidation = validateJiraCloudId(cloudId, 'cloudId') if (!cloudIdValidation.isValid) { return NextResponse.json({ error: cloudIdValidation.error }, { status: 400 }) } const baseUrl = getJsmApiBaseUrl(cloudId) const isCreateOperation = serviceDeskId && requestTypeId && (summary || formAnswers) if (isCreateOperation) { const serviceDeskIdValidation = validateAlphanumericId(serviceDeskId, 'serviceDeskId') if (!serviceDeskIdValidation.isValid) { return NextResponse.json({ error: serviceDeskIdValidation.error }, { status: 400 }) } const requestTypeIdValidation = validateAlphanumericId(requestTypeId, 'requestTypeId') if (!requestTypeIdValidation.isValid) { return NextResponse.json({ error: requestTypeIdValidation.error }, { status: 400 }) } const url = `${baseUrl}/request` logger.info('Creating request at:', { url, serviceDeskId, requestTypeId }) const requestBody: Record = { serviceDeskId, requestTypeId, } if (formAnswers && typeof formAnswers === 'object') { // When form answers are provided, use them as the primary data source. // Per Atlassian docs, fields linked to form questions must NOT also appear // in requestFieldValues — doing so causes a 400 error. requestBody.form = { answers: formAnswers } // Only include explicit requestFieldValues if the caller provided them // (they know which fields are safe to include alongside form answers). if (requestFieldValues && typeof requestFieldValues === 'object') { requestBody.requestFieldValues = requestFieldValues } } else if (summary || description || requestFieldValues) { const fieldValues = requestFieldValues && typeof requestFieldValues === 'object' ? { ...(!requestFieldValues.summary && summary ? { summary } : {}), ...(!requestFieldValues.description && description ? { description } : {}), ...requestFieldValues, } : { ...(summary && { summary }), ...(description && { description }), } requestBody.requestFieldValues = fieldValues } if (raiseOnBehalfOf) { requestBody.raiseOnBehalfOf = raiseOnBehalfOf } if (requestParticipants) { requestBody.requestParticipants = Array.isArray(requestParticipants) ? requestParticipants : typeof requestParticipants === 'string' ? requestParticipants .split(',') .map((id: string) => id.trim()) .filter(Boolean) : [] } if (channel) { requestBody.channel = channel } const response = await fetch(url, { method: 'POST', headers: getJsmHeaders(accessToken), body: JSON.stringify(requestBody), }) if (!response.ok) { const errorText = await response.text() logger.error('JSM API error:', { status: response.status, statusText: response.statusText, error: errorText, }) return NextResponse.json( { error: parseAtlassianErrorMessage(response.status, response.statusText, errorText), details: errorText, }, { status: response.status } ) } const data = await response.json() return NextResponse.json({ success: true, output: { ts: new Date().toISOString(), issueId: data.issueId, issueKey: data.issueKey, requestTypeId: data.requestTypeId, serviceDeskId: data.serviceDeskId, createdDate: data.createdDate ?? null, currentStatus: data.currentStatus ? { status: data.currentStatus.status ?? null, statusCategory: data.currentStatus.statusCategory ?? null, statusDate: data.currentStatus.statusDate ?? null, } : null, reporter: data.reporter ? { accountId: data.reporter.accountId ?? null, displayName: data.reporter.displayName ?? null, emailAddress: data.reporter.emailAddress ?? null, } : null, success: true, url: `https://${domain}/browse/${data.issueKey}`, }, }) } if (!issueIdOrKey) { logger.error('Missing issueIdOrKey in request') return NextResponse.json({ error: 'Issue ID or key is required' }, { status: 400 }) } const issueIdOrKeyValidation = validateJiraIssueKey(issueIdOrKey, 'issueIdOrKey') if (!issueIdOrKeyValidation.isValid) { return NextResponse.json({ error: issueIdOrKeyValidation.error }, { status: 400 }) } const params = new URLSearchParams() if (expand) params.append('expand', expand) const url = `${baseUrl}/request/${issueIdOrKey}${params.toString() ? `?${params.toString()}` : ''}` logger.info('Fetching request from:', url) const response = await fetch(url, { method: 'GET', headers: getJsmHeaders(accessToken), }) if (!response.ok) { const errorText = await response.text() logger.error('JSM API error:', { status: response.status, statusText: response.statusText, error: errorText, }) return NextResponse.json( { error: parseAtlassianErrorMessage(response.status, response.statusText, errorText), details: errorText, }, { status: response.status } ) } const data = await response.json() return NextResponse.json({ success: true, output: { ts: new Date().toISOString(), issueId: data.issueId ?? null, issueKey: data.issueKey ?? null, requestTypeId: data.requestTypeId ?? null, serviceDeskId: data.serviceDeskId ?? null, createdDate: data.createdDate ?? null, currentStatus: data.currentStatus ? { status: data.currentStatus.status ?? null, statusCategory: data.currentStatus.statusCategory ?? null, statusDate: data.currentStatus.statusDate ?? null, } : null, reporter: data.reporter ? { accountId: data.reporter.accountId ?? null, displayName: data.reporter.displayName ?? null, emailAddress: data.reporter.emailAddress ?? null, active: data.reporter.active ?? true, } : null, requestFieldValues: (data.requestFieldValues ?? []).map((fv: Record) => ({ fieldId: fv.fieldId ?? null, label: fv.label ?? null, value: fv.value ?? null, })), url: `https://${domain}/browse/${data.issueKey}`, request: data, }, }) } catch (error) { logger.error('Error with request operation:', { error: toError(error).message, stack: error instanceof Error ? error.stack : undefined, }) return NextResponse.json( { error: getErrorMessage(error, 'Internal server error'), success: false, }, { status: 500 } ) } })