import { createLogger } from '@sim/logger' import type { HubSpotCreateTicketParams, HubSpotCreateTicketResponse } from '@/tools/hubspot/types' import { TICKET_OBJECT_OUTPUT } from '@/tools/hubspot/types' import type { ToolConfig } from '@/tools/types' const logger = createLogger('HubSpotCreateTicket') export const hubspotCreateTicketTool: ToolConfig< HubSpotCreateTicketParams, HubSpotCreateTicketResponse > = { id: 'hubspot_create_ticket', name: 'Create Ticket in HubSpot', description: 'Create a new ticket in HubSpot. Requires subject and hs_pipeline_stage properties', version: '1.0.0', oauth: { required: true, provider: 'hubspot', }, params: { accessToken: { type: 'string', required: true, visibility: 'hidden', description: 'The access token for the HubSpot API', }, properties: { type: 'object', required: true, visibility: 'user-or-llm', description: 'Ticket properties as JSON object. Must include subject and hs_pipeline_stage (e.g., {"subject": "Support request", "hs_pipeline_stage": "1", "hs_ticket_priority": "HIGH"})', }, associations: { type: 'array', required: false, visibility: 'user-or-llm', description: 'Array of associations to create with the ticket as JSON. Each object should have "to.id" and "types" array with "associationCategory" and "associationTypeId"', }, }, request: { url: () => 'https://api.hubapi.com/crm/v3/objects/tickets', method: 'POST', headers: (params) => { if (!params.accessToken) { throw new Error('Access token is required') } return { Authorization: `Bearer ${params.accessToken}`, 'Content-Type': 'application/json', } }, body: (params) => { let properties = params.properties if (typeof properties === 'string') { try { properties = JSON.parse(properties) } catch (e) { throw new Error('Invalid JSON format for properties. Please provide a valid JSON object.') } } const body: Record = { properties } let associations = params.associations if (typeof associations === 'string') { try { associations = JSON.parse(associations) } catch (e) { throw new Error( 'Invalid JSON format for associations. Please provide a valid JSON array.' ) } } if (Array.isArray(associations) && associations.length > 0) { body.associations = associations } return body }, }, transformResponse: async (response: Response) => { const data = await response.json() if (!response.ok) { logger.error('HubSpot API request failed', { data, status: response.status }) throw new Error(data.message || 'Failed to create ticket in HubSpot') } return { success: true, output: { ticket: data, ticketId: data.id, success: true }, } }, outputs: { ticket: TICKET_OBJECT_OUTPUT, ticketId: { type: 'string', description: 'The created ticket ID' }, success: { type: 'boolean', description: 'Operation success status' }, }, }