chore: import upstream snapshot with attribution

apps/sim/triggers/jsm/index.ts

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+/**
+ * Jira Service Management Triggers
+ * Export all JSM webhook triggers
+ */
+
+export { jsmRequestCommentedTrigger } from './request_commented'
+export { jsmRequestCreatedTrigger } from './request_created'
+export { jsmRequestResolvedTrigger } from './request_resolved'
+export { jsmRequestUpdatedTrigger } from './request_updated'
+export { jsmWebhookTrigger } from './webhook'

apps/sim/triggers/jsm/request_commented.ts

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+import { JiraServiceManagementIcon } from '@/components/icons'
+import { buildTriggerSubBlocks } from '@/triggers'
+import {
+  buildJsmCommentOutputs,
+  buildJsmExtraFields,
+  jsmSetupInstructions,
+  jsmTriggerOptions,
+} from '@/triggers/jsm/utils'
+import type { TriggerConfig } from '@/triggers/types'
+
+/**
+ * JSM Request Commented Trigger
+ *
+ * Triggers when a comment is added to a service request (public or internal).
+ */
+export const jsmRequestCommentedTrigger: TriggerConfig = {
+  id: 'jsm_request_commented',
+  name: 'JSM Request Commented',
+  provider: 'jsm',
+  description: 'Trigger workflow when a comment is added to a Jira Service Management request',
+  version: '1.0.0',
+  icon: JiraServiceManagementIcon,
+
+  subBlocks: buildTriggerSubBlocks({
+    triggerId: 'jsm_request_commented',
+    triggerOptions: jsmTriggerOptions,
+    setupInstructions: jsmSetupInstructions('comment_created'),
+    extraFields: buildJsmExtraFields('jsm_request_commented'),
+  }),
+
+  outputs: buildJsmCommentOutputs(),
+
+  webhook: {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+      'X-Hub-Signature': 'sha256=...',
+      'X-Atlassian-Webhook-Identifier': 'unique-webhook-id',
+    },
+  },
+}

apps/sim/triggers/jsm/request_created.ts

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+import { JiraServiceManagementIcon } from '@/components/icons'
+import { buildTriggerSubBlocks } from '@/triggers'
+import {
+  buildJsmExtraFields,
+  buildJsmRequestOutputs,
+  jsmSetupInstructions,
+  jsmTriggerOptions,
+} from '@/triggers/jsm/utils'
+import type { TriggerConfig } from '@/triggers/types'
+
+/**
+ * JSM Request Created Trigger
+ *
+ * Primary trigger — includes the dropdown for selecting trigger type.
+ * Triggers when a new service request is created in Jira Service Management.
+ */
+export const jsmRequestCreatedTrigger: TriggerConfig = {
+  id: 'jsm_request_created',
+  name: 'JSM Request Created',
+  provider: 'jsm',
+  description: 'Trigger workflow when a new service request is created in Jira Service Management',
+  version: '1.0.0',
+  icon: JiraServiceManagementIcon,
+
+  subBlocks: buildTriggerSubBlocks({
+    triggerId: 'jsm_request_created',
+    triggerOptions: jsmTriggerOptions,
+    includeDropdown: true,
+    setupInstructions: jsmSetupInstructions('jira:issue_created'),
+    extraFields: buildJsmExtraFields('jsm_request_created'),
+  }),
+
+  outputs: buildJsmRequestOutputs(),
+
+  webhook: {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+      'X-Hub-Signature': 'sha256=...',
+      'X-Atlassian-Webhook-Identifier': 'unique-webhook-id',
+    },
+  },
+}

apps/sim/triggers/jsm/request_resolved.ts

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+import { JiraServiceManagementIcon } from '@/components/icons'
+import { buildTriggerSubBlocks } from '@/triggers'
+import {
+  buildJsmExtraFields,
+  buildJsmRequestUpdatedOutputs,
+  jsmSetupInstructions,
+  jsmTriggerOptions,
+} from '@/triggers/jsm/utils'
+import type { TriggerConfig } from '@/triggers/types'
+
+/**
+ * JSM Request Resolved Trigger
+ *
+ * Triggers when a service request is resolved (status changed to Resolved, Done, or Closed).
+ * This is a specialized issue_updated event filtered by changelog status changes.
+ */
+export const jsmRequestResolvedTrigger: TriggerConfig = {
+  id: 'jsm_request_resolved',
+  name: 'JSM Request Resolved',
+  provider: 'jsm',
+  description: 'Trigger workflow when a service request is resolved in Jira Service Management',
+  version: '1.0.0',
+  icon: JiraServiceManagementIcon,
+
+  subBlocks: buildTriggerSubBlocks({
+    triggerId: 'jsm_request_resolved',
+    triggerOptions: jsmTriggerOptions,
+    setupInstructions: jsmSetupInstructions(
+      'jira:issue_updated',
+      'This trigger fires when a request status changes to Resolved, Done, or Closed.'
+    ),
+    extraFields: buildJsmExtraFields('jsm_request_resolved'),
+  }),
+
+  outputs: buildJsmRequestUpdatedOutputs(),
+
+  webhook: {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+      'X-Hub-Signature': 'sha256=...',
+      'X-Atlassian-Webhook-Identifier': 'unique-webhook-id',
+    },
+  },
+}

apps/sim/triggers/jsm/request_updated.ts

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+import { JiraServiceManagementIcon } from '@/components/icons'
+import { buildTriggerSubBlocks } from '@/triggers'
+import {
+  buildJsmExtraFields,
+  buildJsmRequestUpdatedOutputs,
+  jsmSetupInstructions,
+  jsmTriggerOptions,
+} from '@/triggers/jsm/utils'
+import type { TriggerConfig } from '@/triggers/types'
+
+/**
+ * JSM Request Updated Trigger
+ *
+ * Triggers when a service request is updated in Jira Service Management.
+ */
+export const jsmRequestUpdatedTrigger: TriggerConfig = {
+  id: 'jsm_request_updated',
+  name: 'JSM Request Updated',
+  provider: 'jsm',
+  description: 'Trigger workflow when a service request is updated in Jira Service Management',
+  version: '1.0.0',
+  icon: JiraServiceManagementIcon,
+
+  subBlocks: buildTriggerSubBlocks({
+    triggerId: 'jsm_request_updated',
+    triggerOptions: jsmTriggerOptions,
+    setupInstructions: jsmSetupInstructions('jira:issue_updated'),
+    extraFields: buildJsmExtraFields('jsm_request_updated'),
+  }),
+
+  outputs: buildJsmRequestUpdatedOutputs(),
+
+  webhook: {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+      'X-Hub-Signature': 'sha256=...',
+      'X-Atlassian-Webhook-Identifier': 'unique-webhook-id',
+    },
+  },
+}

apps/sim/triggers/jsm/utils.ts

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+import type { SubBlockConfig } from '@/blocks/types'
+import type { TriggerOutput } from '@/triggers/types'
+
+/**
+ * Shared trigger dropdown options for all JSM triggers
+ */
+export const jsmTriggerOptions = [
+  { label: 'Request Created', id: 'jsm_request_created' },
+  { label: 'Request Updated', id: 'jsm_request_updated' },
+  { label: 'Request Commented', id: 'jsm_request_commented' },
+  { label: 'Request Resolved', id: 'jsm_request_resolved' },
+  { label: 'Generic Webhook (All Events)', id: 'jsm_webhook' },
+]
+
+/**
+ * Generates setup instructions for JSM webhooks.
+ * JSM uses the Jira webhook infrastructure with service desk context.
+ */
+export function jsmSetupInstructions(eventType: string, additionalNotes?: string): string {
+  const instructions = [
+    '<strong>Note:</strong> You must have admin permissions in your Jira workspace to create webhooks. JSM uses the Jira webhook system. See the <a href="https://support.atlassian.com/jira-cloud-administration/docs/manage-webhooks/" target="_blank" rel="noopener noreferrer">Jira webhook documentation</a> for details.',
+    'In Jira, navigate to <strong>Settings > System > WebHooks</strong>.',
+    'Click <strong>"Create a WebHook"</strong> to add a new webhook.',
+    'Paste the <strong>Webhook URL</strong> from above into the URL field.',
+    'Optionally, enter the <strong>Webhook Secret</strong> from above into the secret field for added security.',
+    `Select the events you want to trigger this workflow. For this trigger, select <strong>${eventType}</strong>.`,
+    'Optionally add a JQL filter to restrict webhooks to your service desk project (e.g., <code>project = SD</code>).',
+    'Click <strong>"Create"</strong> to activate the webhook.',
+  ]
+
+  if (additionalNotes) {
+    instructions.push(additionalNotes)
+  }
+
+  return instructions
+    .map(
+      (instruction, index) =>
+        `<div class="mb-3">${index === 0 ? instruction : `<strong>${index}.</strong> ${instruction}`}</div>`
+    )
+    .join('')
+}
+
+/**
+ * Webhook secret field for JSM triggers
+ */
+function jsmWebhookSecretField(triggerId: string): SubBlockConfig {
+  return {
+    id: 'webhookSecret',
+    title: 'Webhook Secret',
+    type: 'short-input',
+    placeholder: 'Enter a strong secret',
+    description: 'Optional secret to validate webhook deliveries from Jira using HMAC signature',
+    password: true,
+    required: false,
+    mode: 'trigger',
+    condition: { field: 'selectedTriggerId', value: triggerId },
+  }
+}
+
+/**
+ * Extra fields for JSM triggers (webhook secret + JQL filter)
+ */
+export function buildJsmExtraFields(triggerId: string): SubBlockConfig[] {
+  return [
+    jsmWebhookSecretField(triggerId),
+    {
+      id: 'jqlFilter',
+      title: 'JQL Filter',
+      type: 'long-input',
+      placeholder: 'project = SD AND issuetype = "Service Request"',
+      description:
+        'Filter which service desk requests trigger this workflow using JQL (Jira Query Language)',
+      required: false,
+      mode: 'trigger',
+      condition: { field: 'selectedTriggerId', value: triggerId },
+    },
+  ]
+}
+
+/**
+ * Base webhook output fields shared across all JSM triggers
+ */
+function buildBaseWebhookOutputs(): Record<string, TriggerOutput> {
+  return {
+    webhookEvent: {
+      type: 'string',
+      description:
+        'The webhook event type (e.g., jira:issue_created, jira:issue_updated, comment_created)',
+    },
+    timestamp: {
+      type: 'number',
+      description: 'Timestamp of the webhook event',
+    },
+    user: {
+      displayName: {
+        type: 'string',
+        description: 'Display name of the user who triggered the event',
+      },
+      accountId: {
+        type: 'string',
+        description: 'Account ID of the user who triggered the event',
+      },
+    },
+
+    issue: {
+      id: {
+        type: 'string',
+        description: 'Jira issue ID',
+      },
+      key: {
+        type: 'string',
+        description: 'Issue key (e.g., SD-123)',
+      },
+      self: {
+        type: 'string',
+        description: 'REST API URL for this issue',
+      },
+      fields: {
+        summary: {
+          type: 'string',
+          description: 'Request summary/title',
+        },
+        status: {
+          name: {
+            type: 'string',
+            description: 'Current status name',
+          },
+          id: {
+            type: 'string',
+            description: 'Status ID',
+          },
+          statusCategory: {
+            type: 'json',
+            description: 'Status category information',
+          },
+        },
+        priority: {
+          name: {
+            type: 'string',
+            description: 'Priority name',
+          },
+          id: {
+            type: 'string',
+            description: 'Priority ID',
+          },
+        },
+        issuetype: {
+          name: {
+            type: 'string',
+            description: 'Issue type name (e.g., Service Request, Incident)',
+          },
+          id: {
+            type: 'string',
+            description: 'Issue type ID',
+          },
+        },
+        project: {
+          key: {
+            type: 'string',
+            description: 'Project key',
+          },
+          name: {
+            type: 'string',
+            description: 'Project name',
+          },
+          id: {
+            type: 'string',
+            description: 'Project ID',
+          },
+        },
+        reporter: {
+          displayName: {
+            type: 'string',
+            description: 'Reporter display name',
+          },
+          accountId: {
+            type: 'string',
+            description: 'Reporter account ID',
+          },
+          emailAddress: {
+            type: 'string',
+            description:
+              'Email address (Jira Server only — not available in Jira Cloud webhook payloads)',
+          },
+        },
+        assignee: {
+          displayName: {
+            type: 'string',
+            description: 'Assignee display name',
+          },
+          accountId: {
+            type: 'string',
+            description: 'Assignee account ID',
+          },
+          emailAddress: {
+            type: 'string',
+            description:
+              'Email address (Jira Server only — not available in Jira Cloud webhook payloads)',
+          },
+        },
+        creator: {
+          displayName: {
+            type: 'string',
+            description: 'Creator display name',
+          },
+          accountId: {
+            type: 'string',
+            description: 'Creator account ID',
+          },
+          emailAddress: {
+            type: 'string',
+            description:
+              'Email address (Jira Server only — not available in Jira Cloud webhook payloads)',
+          },
+        },
+        created: {
+          type: 'string',
+          description: 'Request creation date (ISO format)',
+        },
+        updated: {
+          type: 'string',
+          description: 'Last updated date (ISO format)',
+        },
+        duedate: {
+          type: 'string',
+          description: 'Due date for the request',
+        },
+        labels: {
+          type: 'array',
+          description: 'Array of labels applied to this request',
+        },
+        resolution: {
+          name: {
+            type: 'string',
+            description: 'Resolution name (e.g., Done, Fixed)',
+          },
+          id: {
+            type: 'string',
+            description: 'Resolution ID',
+          },
+        },
+      },
+    },
+  }
+}
+
+/**
+ * Outputs for request created triggers
+ */
+export function buildJsmRequestOutputs(): Record<string, TriggerOutput> {
+  return {
+    ...buildBaseWebhookOutputs(),
+    issue_event_type_name: {
+      type: 'string',
+      description: 'Issue event type name from Jira',
+    },
+  }
+}
+
+/**
+ * Outputs for request updated/resolved triggers (includes changelog)
+ */
+export function buildJsmRequestUpdatedOutputs(): Record<string, TriggerOutput> {
+  return {
+    ...buildBaseWebhookOutputs(),
+    issue_event_type_name: {
+      type: 'string',
+      description: 'Issue event type name from Jira',
+    },
+    changelog: {
+      id: {
+        type: 'string',
+        description: 'Changelog ID',
+      },
+      items: {
+        type: 'array',
+        description:
+          'Array of changed items. Each item contains field, fieldtype, from, fromString, to, toString',
+      },
+    },
+  }
+}
+
+/**
+ * Outputs for comment triggers
+ */
+export function buildJsmCommentOutputs(): Record<string, TriggerOutput> {
+  return {
+    ...buildBaseWebhookOutputs(),
+
+    comment: {
+      id: {
+        type: 'string',
+        description: 'Comment ID',
+      },
+      body: {
+        type: 'json',
+        description:
+          'Comment body in Atlassian Document Format (ADF). On Jira Server this may be a plain string.',
+      },
+      author: {
+        displayName: {
+          type: 'string',
+          description: 'Comment author display name',
+        },
+        accountId: {
+          type: 'string',
+          description: 'Comment author account ID',
+        },
+        emailAddress: {
+          type: 'string',
+          description: 'Comment author email address',
+        },
+      },
+      updateAuthor: {
+        displayName: {
+          type: 'string',
+          description: 'Display name of the user who last updated the comment',
+        },
+        accountId: {
+          type: 'string',
+          description: 'Account ID of the user who last updated the comment',
+        },
+      },
+      created: {
+        type: 'string',
+        description: 'Comment creation date (ISO format)',
+      },
+      updated: {
+        type: 'string',
+        description: 'Comment last updated date (ISO format)',
+      },
+    },
+  }
+}
+
+/**
+ * Checks whether a JSM webhook event matches the configured trigger.
+ *
+ * JSM events come through Jira's webhook system. The matching logic considers:
+ * - The webhook event type (jira:issue_created, jira:issue_updated, comment_created)
+ * - The issue_event_type_name for finer-grained matching
+ * - Changelog items for approval, SLA, and resolution events
+ */
+export function isJsmEventMatch(
+  triggerId: string,
+  webhookEvent: string,
+  issueEventTypeName?: string,
+  changelog?: { items?: Array<{ field?: string; toString?: string }> }
+): boolean {
+  switch (triggerId) {
+    case 'jsm_request_created':
+      return webhookEvent === 'jira:issue_created' || issueEventTypeName === 'issue_created'
+
+    case 'jsm_request_updated':
+      return (
+        webhookEvent === 'jira:issue_updated' ||
+        issueEventTypeName === 'issue_updated' ||
+        issueEventTypeName === 'issue_generic'
+      )
+
+    case 'jsm_request_commented':
+      return webhookEvent === 'comment_created'
+
+    case 'jsm_request_resolved': {
+      if (webhookEvent !== 'jira:issue_updated' && issueEventTypeName !== 'issue_updated') {
+        return false
+      }
+      const resolvedItems = changelog?.items ?? []
+      return resolvedItems.some(
+        (item) =>
+          item.field === 'status' &&
+          (item.toString?.toLowerCase() === 'resolved' ||
+            item.toString?.toLowerCase() === 'done' ||
+            item.toString?.toLowerCase() === 'closed')
+      )
+    }
+
+    case 'jsm_webhook':
+      return true
+
+    default:
+      return false
+  }
+}
+
+/**
+ * Extracts request data from a JSM webhook payload
+ */
+export function extractRequestData(body: Record<string, unknown>) {
+  return {
+    webhookEvent: body.webhookEvent,
+    timestamp: body.timestamp,
+    user: body.user || null,
+    issue_event_type_name: body.issue_event_type_name,
+    issue: body.issue || {},
+    changelog: body.changelog,
+  }
+}
+
+/**
+ * Extracts comment data from a JSM webhook payload
+ */
+export function extractCommentData(body: Record<string, unknown>) {
+  return {
+    webhookEvent: body.webhookEvent,
+    timestamp: body.timestamp,
+    user: body.user || null,
+    issue: body.issue || {},
+    comment: body.comment || {},
+  }
+}

apps/sim/triggers/jsm/webhook.ts

@@ -0,0 +1,87 @@
+import { JiraServiceManagementIcon } from '@/components/icons'
+import { buildTriggerSubBlocks } from '@/triggers'
+import {
+  buildJsmExtraFields,
+  buildJsmRequestOutputs,
+  jsmSetupInstructions,
+  jsmTriggerOptions,
+} from '@/triggers/jsm/utils'
+import type { TriggerConfig } from '@/triggers/types'
+
+/**
+ * Generic JSM Webhook Trigger
+ *
+ * Captures all Jira Service Management webhook events.
+ */
+export const jsmWebhookTrigger: TriggerConfig = {
+  id: 'jsm_webhook',
+  name: 'JSM Webhook (All Events)',
+  provider: 'jsm',
+  description: 'Trigger workflow on any Jira Service Management webhook event',
+  version: '1.0.0',
+  icon: JiraServiceManagementIcon,
+
+  subBlocks: buildTriggerSubBlocks({
+    triggerId: 'jsm_webhook',
+    triggerOptions: jsmTriggerOptions,
+    setupInstructions: jsmSetupInstructions('All Events'),
+    extraFields: buildJsmExtraFields('jsm_webhook'),
+  }),
+
+  outputs: {
+    ...buildJsmRequestOutputs(),
+    changelog: {
+      id: {
+        type: 'string',
+        description: 'Changelog ID',
+      },
+      items: {
+        type: 'array',
+        description:
+          'Array of changed items. Each item contains field, fieldtype, from, fromString, to, toString',
+      },
+    },
+    comment: {
+      id: {
+        type: 'string',
+        description: 'Comment ID',
+      },
+      body: {
+        type: 'json',
+        description:
+          'Comment body in Atlassian Document Format (ADF). On Jira Server this may be a plain string.',
+      },
+      author: {
+        displayName: {
+          type: 'string',
+          description: 'Comment author display name',
+        },
+        accountId: {
+          type: 'string',
+          description: 'Comment author account ID',
+        },
+        emailAddress: {
+          type: 'string',
+          description: 'Comment author email address',
+        },
+      },
+      created: {
+        type: 'string',
+        description: 'Comment creation date (ISO format)',
+      },
+      updated: {
+        type: 'string',
+        description: 'Comment last updated date (ISO format)',
+      },
+    },
+  },
+
+  webhook: {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+      'X-Hub-Signature': 'sha256=...',
+      'X-Atlassian-Webhook-Identifier': 'unique-webhook-id',
+    },
+  },
+}