chore: import upstream snapshot with attribution

apps/sim/tools/zendesk/create_user.ts

@@ -0,0 +1,167 @@
+import { createLogger } from '@sim/logger'
+import type { ToolConfig } from '@/tools/types'
+import { buildZendeskUrl, handleZendeskError, USER_OUTPUT_PROPERTIES } from '@/tools/zendesk/types'
+
+const logger = createLogger('ZendeskCreateUser')
+
+export interface ZendeskCreateUserParams {
+  email: string
+  apiToken: string
+  subdomain: string
+  name: string
+  userEmail?: string
+  role?: string
+  phone?: string
+  organizationId?: string
+  verified?: string
+  tags?: string
+  customFields?: string
+}
+
+export interface ZendeskCreateUserResponse {
+  success: boolean
+  output: {
+    user: any
+    user_id: number
+    success: boolean
+  }
+}
+
+export const zendeskCreateUserTool: ToolConfig<ZendeskCreateUserParams, ZendeskCreateUserResponse> =
+  {
+    id: 'zendesk_create_user',
+    name: 'Create User in Zendesk',
+    description: 'Create a new user in Zendesk',
+    version: '1.0.0',
+
+    params: {
+      email: {
+        type: 'string',
+        required: true,
+        visibility: 'user-only',
+        description: 'Your Zendesk email address',
+      },
+      apiToken: {
+        type: 'string',
+        required: true,
+        visibility: 'hidden',
+        description: 'Zendesk API token',
+      },
+      subdomain: {
+        type: 'string',
+        required: true,
+        visibility: 'user-only',
+        description: 'Your Zendesk subdomain',
+      },
+      name: {
+        type: 'string',
+        required: true,
+        visibility: 'user-or-llm',
+        description: 'User full name (e.g., "John Smith")',
+      },
+      userEmail: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'User email address (e.g., "john@example.com")',
+      },
+      role: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'User role: "end-user", "agent", or "admin"',
+      },
+      phone: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'User phone number (e.g., "+1-555-123-4567")',
+      },
+      organizationId: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'Organization ID as a numeric string (e.g., "12345")',
+      },
+      verified: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'Set to "true" to skip email verification, or "false" otherwise',
+      },
+      tags: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'Comma-separated tags (e.g., "vip, enterprise")',
+      },
+      customFields: {
+        type: 'string',
+        required: false,
+        visibility: 'user-or-llm',
+        description: 'Custom fields as JSON object (e.g., {"field_id": "value"})',
+      },
+    },
+
+    request: {
+      url: (params) => buildZendeskUrl(params.subdomain, '/users'),
+      method: 'POST',
+      headers: (params) => {
+        const credentials = `${params.email}/token:${params.apiToken}`
+        const base64Credentials = Buffer.from(credentials).toString('base64')
+        return {
+          Authorization: `Basic ${base64Credentials}`,
+          'Content-Type': 'application/json',
+        }
+      },
+      body: (params) => {
+        const user: any = {}
+
+        if (params.name) user.name = params.name
+        if (params.userEmail) user.email = params.userEmail
+        if (params.role) user.role = params.role
+        if (params.phone) user.phone = params.phone
+        if (params.organizationId) user.organization_id = params.organizationId
+        if (params.verified) user.verified = params.verified === 'true'
+        if (params.tags) user.tags = params.tags.split(',').map((t) => t.trim())
+
+        if (params.customFields) {
+          try {
+            const customFields = JSON.parse(params.customFields)
+            user.user_fields = customFields
+          } catch (error) {
+            logger.warn('Failed to parse custom fields', { error })
+          }
+        }
+
+        return { user }
+      },
+    },
+
+    transformResponse: async (response: Response) => {
+      if (!response.ok) {
+        const data = await response.json()
+        handleZendeskError(data, response.status, 'create_user')
+      }
+
+      const data = await response.json()
+
+      return {
+        success: true,
+        output: {
+          user: data.user,
+          user_id: data.user?.id,
+          success: true,
+        },
+      }
+    },
+
+    outputs: {
+      user: {
+        type: 'object',
+        description: 'Created user object',
+        properties: USER_OUTPUT_PROPERTIES,
+      },
+      user_id: { type: 'number', description: 'The created user ID' },
+    },
+  }