chore: import upstream snapshot with attribution

apps/sim/tools/jsm/create_request.ts

@@ -0,0 +1,184 @@
+import type { JsmCreateRequestParams, JsmCreateRequestResponse } from '@/tools/jsm/types'
+import type { ToolConfig } from '@/tools/types'
+
+export const jsmCreateRequestTool: ToolConfig<JsmCreateRequestParams, JsmCreateRequestResponse> = {
+  id: 'jsm_create_request',
+  name: 'JSM Create Request',
+  description: 'Create a new service request in Jira Service Management',
+  version: '1.0.0',
+
+  oauth: {
+    required: true,
+    provider: 'jira',
+  },
+
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'hidden',
+      description: 'OAuth access token for Jira Service Management',
+    },
+    domain: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'Your Jira domain (e.g., yourcompany.atlassian.net)',
+    },
+    cloudId: {
+      type: 'string',
+      required: false,
+      visibility: 'hidden',
+      description: 'Jira Cloud ID for the instance',
+    },
+    serviceDeskId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'Service Desk ID (e.g., "1", "2")',
+    },
+    requestTypeId: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'Request Type ID (e.g., "10", "15")',
+    },
+    summary: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Summary/title for the service request (required unless using Form Answers)',
+    },
+    description: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Description for the service request',
+    },
+    raiseOnBehalfOf: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Account ID of customer to raise request on behalf of',
+    },
+    requestFieldValues: {
+      type: 'json',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'Request field values as key-value pairs (overrides summary/description if provided)',
+    },
+    formAnswers: {
+      type: 'json',
+      required: false,
+      visibility: 'user-or-llm',
+      description:
+        'Form answers using numeric form question IDs as keys (e.g., {"1": {"text": "Title"}, "4": {"choices": ["5"]}}). Keys are question IDs from the Jira Form, not Jira field names.',
+    },
+    requestParticipants: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Comma-separated account IDs to add as request participants',
+    },
+    channel: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Channel the request originates from (e.g., portal, email)',
+    },
+  },
+
+  request: {
+    url: '/api/tools/jsm/request',
+    method: 'POST',
+    headers: () => ({
+      'Content-Type': 'application/json',
+    }),
+    body: (params) => ({
+      domain: params.domain,
+      accessToken: params.accessToken,
+      cloudId: params.cloudId,
+      serviceDeskId: params.serviceDeskId,
+      requestTypeId: params.requestTypeId,
+      summary: params.summary,
+      description: params.description,
+      raiseOnBehalfOf: params.raiseOnBehalfOf,
+      requestFieldValues: params.requestFieldValues,
+      formAnswers: params.formAnswers,
+      requestParticipants: params.requestParticipants,
+      channel: params.channel,
+    }),
+  },
+
+  transformResponse: async (response: Response) => {
+    const responseText = await response.text()
+
+    if (!responseText) {
+      return {
+        success: false,
+        output: {
+          ts: new Date().toISOString(),
+          issueId: '',
+          issueKey: '',
+          requestTypeId: '',
+          serviceDeskId: '',
+          createdDate: null,
+          currentStatus: null,
+          reporter: null,
+          success: false,
+          url: '',
+        },
+        error: 'Empty response from API',
+      }
+    }
+
+    const data = JSON.parse(responseText)
+
+    if (data.success && data.output) {
+      return data
+    }
+
+    return {
+      success: data.success || false,
+      output: data.output || {
+        ts: new Date().toISOString(),
+        issueId: '',
+        issueKey: '',
+        requestTypeId: '',
+        serviceDeskId: '',
+        createdDate: null,
+        currentStatus: null,
+        reporter: null,
+        success: false,
+        url: '',
+      },
+      error: data.error,
+    }
+  },
+
+  outputs: {
+    ts: { type: 'string', description: 'Timestamp of the operation' },
+    issueId: { type: 'string', description: 'Created request issue ID' },
+    issueKey: { type: 'string', description: 'Created request issue key (e.g., SD-123)' },
+    requestTypeId: { type: 'string', description: 'Request type ID' },
+    serviceDeskId: { type: 'string', description: 'Service desk ID' },
+    createdDate: {
+      type: 'json',
+      description: 'Creation date with iso8601, friendly, epochMillis',
+      optional: true,
+    },
+    currentStatus: {
+      type: 'json',
+      description: 'Current status with status name and category',
+      optional: true,
+    },
+    reporter: {
+      type: 'json',
+      description: 'Reporter user with accountId, displayName, emailAddress',
+      optional: true,
+    },
+    success: { type: 'boolean', description: 'Whether the request was created successfully' },
+    url: { type: 'string', description: 'URL to the created request' },
+  },
+}