chore: import upstream snapshot with attribution

apps/sim/tools/intercom/search_conversations.ts

@@ -0,0 +1,295 @@
+import { createLogger } from '@sim/logger'
+import { buildIntercomUrl, handleIntercomError } from '@/tools/intercom/types'
+import type { ToolConfig } from '@/tools/types'
+
+const logger = createLogger('IntercomSearchConversations')
+
+export interface IntercomSearchConversationsParams {
+  accessToken: string
+  query: string
+  per_page?: number
+  starting_after?: string
+  sort_field?: string
+  sort_order?: 'ascending' | 'descending'
+}
+
+export interface IntercomSearchConversationsResponse {
+  success: boolean
+  output: {
+    conversations: any[]
+    pages?: any
+    metadata: {
+      operation: 'search_conversations'
+      total_count?: number
+    }
+    success: boolean
+  }
+}
+
+export interface IntercomSearchConversationsV2Response {
+  success: boolean
+  output: {
+    conversations: any[]
+    pages?: any
+    total_count?: number
+    success: boolean
+  }
+}
+
+const searchConversationsBase = {
+  params: {
+    accessToken: {
+      type: 'string',
+      required: true,
+      visibility: 'user-only',
+      description: 'Intercom API access token',
+    },
+    query: {
+      type: 'string',
+      required: true,
+      visibility: 'user-or-llm',
+      description: 'Search query as JSON object',
+    },
+    per_page: {
+      type: 'number',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Number of results per page (max: 150)',
+    },
+    starting_after: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Cursor for pagination',
+    },
+    sort_field: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Field to sort by (e.g., "created_at", "updated_at")',
+    },
+    sort_order: {
+      type: 'string',
+      required: false,
+      visibility: 'user-or-llm',
+      description: 'Sort order: "ascending" or "descending"',
+    },
+  },
+  request: {
+    url: () => buildIntercomUrl('/conversations/search'),
+    method: 'POST',
+    headers: (params: IntercomSearchConversationsParams) => ({
+      Authorization: `Bearer ${params.accessToken}`,
+      Accept: 'application/json',
+      'Content-Type': 'application/json',
+      'Intercom-Version': '2.14',
+    }),
+    body: (params: IntercomSearchConversationsParams) => {
+      let query
+      try {
+        query = JSON.parse(params.query)
+      } catch (error) {
+        logger.warn('Failed to parse search query, using default', { error })
+        query = {
+          field: 'updated_at',
+          operator: '>',
+          value: Math.floor(Date.now() / 1000) - 86400, // Last 24 hours
+        }
+      }
+
+      const body: any = { query }
+
+      if (params.per_page) body.pagination = { per_page: params.per_page }
+      if (params.starting_after)
+        body.pagination = { ...body.pagination, starting_after: params.starting_after }
+
+      if (params.sort_field) {
+        body.sort = {
+          field: params.sort_field,
+          order: params.sort_order || 'descending',
+        }
+      }
+
+      return body
+    },
+  },
+} satisfies Pick<ToolConfig<IntercomSearchConversationsParams, any>, 'params' | 'request'>
+
+export const intercomSearchConversationsTool: ToolConfig<
+  IntercomSearchConversationsParams,
+  IntercomSearchConversationsResponse
+> = {
+  id: 'intercom_search_conversations',
+  name: 'Search Conversations in Intercom',
+  description: 'Search for conversations in Intercom using a query',
+  version: '1.0.0',
+
+  ...searchConversationsBase,
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'search_conversations')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversations: data.conversations || [],
+        pages: data.pages,
+        metadata: {
+          operation: 'search_conversations' as const,
+          total_count: data.total_count,
+        },
+        success: true,
+      },
+    }
+  },
+
+  outputs: {
+    conversations: {
+      type: 'array',
+      description: 'Array of matching conversation objects',
+      items: {
+        type: 'object',
+        properties: {
+          id: { type: 'string', description: 'Unique identifier for the conversation' },
+          type: { type: 'string', description: 'Object type (conversation)' },
+          title: { type: 'string', description: 'Title of the conversation' },
+          created_at: {
+            type: 'number',
+            description: 'Unix timestamp when conversation was created',
+          },
+          updated_at: {
+            type: 'number',
+            description: 'Unix timestamp when conversation was last updated',
+          },
+          waiting_since: { type: 'number', description: 'Unix timestamp when waiting for reply' },
+          open: { type: 'boolean', description: 'Whether the conversation is open' },
+          state: { type: 'string', description: 'State of the conversation' },
+          read: { type: 'boolean', description: 'Whether the conversation has been read' },
+          priority: { type: 'string', description: 'Priority of the conversation' },
+          admin_assignee_id: { type: 'number', description: 'ID of assigned admin' },
+          team_assignee_id: { type: 'string', description: 'ID of assigned team' },
+          tags: { type: 'object', description: 'Tags on the conversation' },
+          source: { type: 'object', description: 'Source of the conversation' },
+          contacts: { type: 'object', description: 'Contacts in the conversation' },
+        },
+      },
+    },
+    pages: {
+      type: 'object',
+      description: 'Pagination information',
+      properties: {
+        type: { type: 'string', description: 'Pages type identifier' },
+        page: { type: 'number', description: 'Current page number' },
+        per_page: { type: 'number', description: 'Number of results per page' },
+        total_pages: { type: 'number', description: 'Total number of pages' },
+      },
+    },
+    metadata: {
+      type: 'object',
+      description: 'Operation metadata',
+      properties: {
+        operation: {
+          type: 'string',
+          description: 'The operation performed (search_conversations)',
+        },
+        total_count: { type: 'number', description: 'Total number of matching conversations' },
+      },
+    },
+    success: { type: 'boolean', description: 'Operation success status' },
+  },
+}
+
+export const intercomSearchConversationsV2Tool: ToolConfig<
+  IntercomSearchConversationsParams,
+  IntercomSearchConversationsV2Response
+> = {
+  ...searchConversationsBase,
+  id: 'intercom_search_conversations_v2',
+  name: 'Search Conversations in Intercom',
+  description:
+    'Search for conversations in Intercom using a query. Returns API-aligned fields only.',
+  version: '2.0.0',
+
+  transformResponse: async (response: Response) => {
+    if (!response.ok) {
+      const data = await response.json()
+      handleIntercomError(data, response.status, 'search_conversations')
+    }
+
+    const data = await response.json()
+
+    return {
+      success: true,
+      output: {
+        conversations: data.conversations ?? null,
+        pages: data.pages ?? null,
+        total_count: data.total_count ?? null,
+        success: true,
+      },
+    }
+  },
+
+  outputs: {
+    conversations: {
+      type: 'array',
+      description: 'Array of matching conversation objects',
+      optional: true,
+      items: {
+        type: 'object',
+        properties: {
+          id: { type: 'string', description: 'Unique identifier for the conversation' },
+          type: { type: 'string', description: 'Object type (conversation)' },
+          title: { type: 'string', description: 'Title of the conversation', optional: true },
+          created_at: {
+            type: 'number',
+            description: 'Unix timestamp when conversation was created',
+          },
+          updated_at: {
+            type: 'number',
+            description: 'Unix timestamp when conversation was last updated',
+          },
+          waiting_since: {
+            type: 'number',
+            description: 'Unix timestamp when waiting for reply',
+            optional: true,
+          },
+          open: { type: 'boolean', description: 'Whether the conversation is open' },
+          state: { type: 'string', description: 'State of the conversation' },
+          read: { type: 'boolean', description: 'Whether the conversation has been read' },
+          priority: { type: 'string', description: 'Priority of the conversation' },
+          admin_assignee_id: {
+            type: 'number',
+            description: 'ID of assigned admin',
+            optional: true,
+          },
+          team_assignee_id: { type: 'string', description: 'ID of assigned team', optional: true },
+          tags: { type: 'object', description: 'Tags on the conversation' },
+          source: { type: 'object', description: 'Source of the conversation' },
+          contacts: { type: 'object', description: 'Contacts in the conversation' },
+        },
+      },
+    },
+    pages: {
+      type: 'object',
+      description: 'Pagination information',
+      optional: true,
+      properties: {
+        type: { type: 'string', description: 'Pages type identifier' },
+        page: { type: 'number', description: 'Current page number' },
+        per_page: { type: 'number', description: 'Number of results per page' },
+        total_pages: { type: 'number', description: 'Total number of pages' },
+      },
+    },
+    total_count: {
+      type: 'number',
+      description: 'Total number of matching conversations',
+      optional: true,
+    },
+    success: { type: 'boolean', description: 'Operation success status' },
+  },
+}