rasahq--rasa/examples/rules/data/rules.yml

version: "3.1"
rules:

- rule: Greet
  # This rule only applies to the start of a session.
  conversation_start: True
  steps:
  - intent: greet
  - action: utter_greet

- rule: Activate form 'q_form'
  steps:
  - intent: activate_q_form
  - action: loop_q_form
  - active_loop: loop_q_form

- rule: Example of an unhappy path for the 'loop_q_form'
  condition:
  # Condition that form is active.
  - active_loop: loop_q_form
  - slot_was_set:
    - requested_slot: some_slot
  steps:
  # This unhappy path handles the case of an intent `explain`.
  - intent: explain
  - action: utter_explain_some_slot
  # Return to form after handling the `explain` intent
  - action: loop_q_form
  - active_loop: loop_q_form

- rule: Submit form
  condition:
  - active_loop: loop_q_form
  steps:
  - action: loop_q_form
  - active_loop: null
  - slot_was_set:
    - requested_slot: null
  # The action we want to run when the form is submitted.
  - action: utter_stop

- rule: FAQ question
  steps:
  - intent: ask_possibilities
  - action: utter_list_possibilities

- rule: FAQ simple
  condition:
  - slot_was_set:
    - detailed_faq: false
  steps:
  - intent: faq
  - action: utter_faq

- rule: FAQ detailed
  condition:
  - slot_was_set:
    - detailed_faq: true
  steps:
  - intent: faq
  - action: utter_faq
  # Don't predict `action_listen` after running `utter_faq`
  wait_for_user_input: False

- rule: FAQ helped - continue
  condition:
  - slot_was_set:
    - detailed_faq: true
  steps:
  - action: utter_faq
  - action: utter_ask_did_help
  - intent: affirm
  - action: utter_continue

- rule: FAQ did not help
  condition:
  - slot_was_set:
    - detailed_faq: true
  steps:
  - action: utter_faq
  - action: utter_ask_did_help
  - intent: deny
  - action: utter_detailed_faq
  # Don't predict `action_listen` after running `utter_faq`
  wait_for_user_input: False

- rule: Detailed FAQ did not help
  condition:
  - slot_was_set:
    - detailed_faq: true
  steps:
  - action: utter_detailed_faq
  - action: utter_ask_did_help
  - intent: deny
  - action: utter_ask_stop

- rule: User decides to stop
  steps:
  - action: utter_ask_stop
  - intent: affirm
  - action: utter_stop

- rule: User decides to continue
  steps:
  - action: utter_ask_stop
  - intent: deny
  - action: utter_continue

- rule: Implementation of the TwoStageFallbackPolicy
  steps:
  # This intent is automatically triggered by the `FallbackClassifier` in the NLU
  # pipeline in case the intent confidence was below the specified threshold.
  - intent: nlu_fallback
  # The Fallback is implemented as now implemented as form.
  - action: action_two_stage_fallback
  - active_loop: action_two_stage_fallback