wehub-resource-sync
d18ada4ee7
Docker Publish / docker (web, apps/web/Dockerfile, web) (push) Failing after 0s
Docker Publish / docker (api, apps/api/Dockerfile, api) (push) Failing after 1s
Publish Extension / detect-version (push) Has been skipped
Publish Extension / submit (push) Has been cancelled
86 lines
3.9 KiB
Plaintext
86 lines
3.9 KiB
Plaintext
---
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title: VidBee FAQ, Troubleshooting, and Setup Help
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description: Get quick answers for VidBee downloads, cookies, RSS feeds, protocol links, slow speeds, and common errors so downloads work faster.
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---
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## What if a download fails or shows an error?
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- Confirm the link is valid and opens in your browser.
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- Update VidBee to the latest version and retry.
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- If the content requires login or age verification, [configure cookies](/cookies).
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## Why does the same link sometimes work and sometimes fail?
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Some sites frequently change page structure or limit request rates. Suggested steps:
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- Make sure VidBee is up to date.
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- Reduce the number of concurrent downloads.
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- [Use cookies to reuse your signed-in session when needed.](/cookies)
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## Which sites are supported?
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VidBee uses the yt-dlp extractor system and supports many sites. Try the download first; if it fails, submit feedback with the link and error details.
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## Why does VidBee ask me to sign in or confirm I am not a bot?
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Some sites only allow downloads from signed-in sessions, or they show verification prompts before serving media files.
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- If the page opens normally only when you are signed in, use [cookies](/cookies).
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- If the content is age-gated, private, subscriber-only, or region-limited, cookies are usually required.
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- If the site still blocks the request after cookies, the site may be rate-limiting or changing its anti-bot rules.
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## Why does an RSS subscription save but not queue new downloads?
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Check these items first:
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- Confirm the RSS URL opens in your browser and returns RSS or Atom XML.
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- If you are using `rsshub.app`, switch to a public or self-hosted RSSHub instance. The official instance is protected by Cloudflare and VidBee cannot read it directly.
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- Make sure the subscription is enabled.
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- Review any keyword filter. If no new item matches, nothing will queue.
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- If **Download only the latest video** is enabled, VidBee will only queue the newest unseen item.
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For setup details, see [RSS](/rss).
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## Why does VidBee open from the browser but not start the download?
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This usually means the `vidbee://` link was opened, but the page URL did not reach VidBee in the expected format.
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- Make sure the browser allowed the external app prompt.
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- Confirm the page or extension is passing a URL-encoded video link.
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- If you are testing manually, use the format from the [protocol guide](/protocol).
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- Retry after updating VidBee, because older builds may not match the latest browser behavior.
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## Why do some Facebook, X, or Vimeo links fail even when other links work?
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These sites change frequently and often apply account, region, IP, or anti-bot checks per video.
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- Retry with the latest VidBee version first.
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- If the content is account-bound, use [cookies](/cookies).
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- If the error mentions login, age, region, or account verification, the site is limiting access to that item.
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- If a site-specific parser breaks upstream, send feedback with the exact link and error text so it can be reviewed faster.
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## What does “The channel is not currently live” or “No video could be found” mean?
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These messages usually describe the source page, not a VidBee setup problem.
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- **The channel is not currently live** means the stream URL points to a channel that is offline right now.
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- **No video could be found** often means the post has no downloadable media, the media was removed, or the post format changed.
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- Open the page in your browser to confirm the media is still available.
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- If the media plays in the browser but not in VidBee, submit feedback with the link and the full error text.
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## Why is the download speed slow?
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- Check your network and proxy settings.
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- Avoid starting too many tasks at once.
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- Some sites limit bandwidth on their side.
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## macOS says “file is damaged”
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Remove the quarantine attribute and retry:
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```bash
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xattr -rd com.apple.quarantine /Applications/VidBee.app/
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```
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