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23 lines
713 B
Django/Jinja
23 lines
713 B
Django/Jinja
You are given a list of orders with item_numbers from a customer and a statement from the customer. It is your job to identify the intent that the customer has with their statement. Possible intents can be: "product return", "product exchange", "general question", "product question", "other".
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In triple backticks below is the customer information and a list of orders.
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```
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{{customer_info}}
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```
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In triple backticks below are the is the chat history with customer statements and replies from the customer service agent:
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```
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{{history}}
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```
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What is the customer's `intent:` here?
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"product return", "exchange product", "general question", "product question" or "other"?
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Reply with only the intent string. |