NEGLECT
Scrooge, as a child, was neglected by his friends and left alone at school during Christmas, which is presented as a formative and sorrowful experience for him. This is evidenced by the Ghost's statement and Scrooge's emotional reaction.
SCROOGE
'The school is not quite deserted,' said the Ghost. 'A solitary child, neglected by his friends, is left there still.' Scrooge said he knew it. And he sobbed.