SUPERNATURAL EXPERIENCE
Scrooge experienced a supernatural event when a strange voice called him by name, and he encountered the Ghost of Christmas Present, who revealed itself and interacted with him in his own room, which had undergone a magical transformation.
SCROOGE
The moment Scrooge's hand was on the lock a strange voice called him by his name, and bade him enter. He obeyed. ... 'I am the Ghost of Christmas Present,' said the Spirit. 'Look upon me!' ... Scrooge reverently did so. ... 'You have never seen the like of me before!' exclaimed the Spirit. 'Never,' Scrooge made answer to it.