**Agents specific for the customer support process**: - **Customer agent**: This agent represents the customer and is responsible for initiating the support process. - **Support agent**: This agent represents the support process and is responsible for providing assistance to the customer. - **Escalation agent**: This agent represents the escalation process and is responsible for escalating issues to a higher level of support. - **Resolution agent**: This agent represents the resolution process and is responsible for resolving any issues that arise during the support process. - **Feedback agent**: This agent represents the feedback process and is responsible for collecting feedback from the customer. - **Notification agent**: This agent represents the notification process and is responsible for sending notifications to the customer at various stages of the support process. - **Analytics agent**: This agent represents the analytics process and is responsible for analyzing data related to the support process. - **Audit agent**: This agent represents the audit process and is responsible for auditing the support process to ensure that it is being carried out correctly. - **Reporting agent**: This agent represents the reporting process and is responsible for generating reports on the support process. - **Knowledge agent**: This agent represents the knowledge process and is responsible for maintaining a knowledge base of information related to the support process. - **Security agent**: This agent represents the security process and is responsible for ensuring the security of the support process. - **Quality agent**: This agent represents the quality process and is responsible for ensuring the quality of the support process. - **Compliance agent**: This agent represents the compliance process and is responsible for ensuring that the support process complies with regulations and policies. - **Training agent**: This agent represents the training process and is responsible for training support agents on how to assist customers. That's a few agents, was that more or less than you expected?