199 lines
8.0 KiB
Python
199 lines
8.0 KiB
Python
from __future__ import annotations
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import re
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from dataclasses import dataclass
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from typing import TYPE_CHECKING
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from ... import llm, stt, tts, vad
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from ...llm.chat_context import Instructions
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from ...llm.tool_context import ToolError, ToolFlag, function_tool
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from ...log import logger
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from ...types import NOT_GIVEN, NotGivenOr
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from ...utils import is_given
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from ...voice.agent import AgentTask
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from ...voice.events import RunContext
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from .utils import WorkflowInstructions
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if TYPE_CHECKING:
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from ...voice.turn import TurnDetectionMode
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@dataclass
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class GetEmailResult:
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email_address: str
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class GetEmailTask(AgentTask[GetEmailResult]):
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def __init__(
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self,
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*,
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instructions: NotGivenOr[WorkflowInstructions | Instructions | str] = NOT_GIVEN,
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chat_ctx: NotGivenOr[llm.ChatContext] = NOT_GIVEN,
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turn_detection: NotGivenOr[TurnDetectionMode | None] = NOT_GIVEN,
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tools: NotGivenOr[list[llm.Tool | llm.Toolset]] = NOT_GIVEN,
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stt: NotGivenOr[stt.STT | None] = NOT_GIVEN,
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vad: NotGivenOr[vad.VAD | None] = NOT_GIVEN,
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llm: NotGivenOr[llm.LLM | llm.RealtimeModel | None] = NOT_GIVEN,
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tts: NotGivenOr[tts.TTS | None] = NOT_GIVEN,
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allow_interruptions: NotGivenOr[bool] = NOT_GIVEN,
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require_confirmation: NotGivenOr[bool] = NOT_GIVEN,
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require_explicit_ask: bool = False,
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# deprecated
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extra_instructions: str = "",
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) -> None:
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if not is_given(instructions):
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instructions = WorkflowInstructions(persona=PERSONA, extra=extra_instructions)
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elif extra_instructions:
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logger.warning("`extra_instructions` will be ignored when `instructions` is provided")
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if isinstance(instructions, WorkflowInstructions):
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instructions = instructions.resolve(
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template=INSTRUCTIONS_TEMPLATE,
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default_persona=PERSONA,
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_modality_specific=Instructions(audio=AUDIO_SPECIFIC, text=TEXT_SPECIFIC),
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_confirmation=Instructions(
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# confirmation is enabled by default for audio, disabled by default for text
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audio=CONFIRMATION_INSTRUCTION if require_confirmation is not False else "",
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text=CONFIRMATION_INSTRUCTION if require_confirmation is True else "",
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),
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)
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assert isinstance(instructions, (str, Instructions)) # for type checking
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self._current_email = ""
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self._require_confirmation = require_confirmation
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self._require_explicit_ask = require_explicit_ask
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super().__init__(
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instructions=instructions,
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chat_ctx=chat_ctx,
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turn_detection=turn_detection,
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tools=[*(tools or []), self._build_update_email_tool()],
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stt=stt,
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vad=vad,
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llm=llm,
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tts=tts,
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allow_interruptions=allow_interruptions,
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)
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async def on_enter(self) -> None:
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self.session.generate_reply(instructions="Ask the user to provide an email address.")
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def _build_update_email_tool(self) -> llm.FunctionTool:
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# Built dynamically so we can apply IGNORE_ON_ENTER per-instance
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# based on require_explicit_ask.
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flags = ToolFlag.IGNORE_ON_ENTER if self._require_explicit_ask else ToolFlag.NONE
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@function_tool(flags=flags)
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async def update_email_address(email: str, ctx: RunContext) -> str | None:
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"""Update the email address provided by the user.
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Args:
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email: The email address provided by the user
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"""
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return await self._update_email_impl(email, ctx)
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return update_email_address
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async def _update_email_impl(self, email: str, ctx: RunContext) -> str | None:
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email = email.strip()
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if not re.match(EMAIL_REGEX, email):
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raise ToolError(f"Invalid email address provided: {email}")
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self._current_email = email
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separated_email = " ".join(email)
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if not self._confirmation_required(ctx):
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if not self.done():
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self.complete(GetEmailResult(email_address=self._current_email))
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return None # no need to continue the conversation
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confirm_tool = self._build_confirm_tool(email=email)
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current_tools = [t for t in self.tools if t.id != "confirm_email_address"]
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current_tools.append(confirm_tool)
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await self.update_tools(current_tools)
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return (
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f"The email has been updated to {email}\n"
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f"Repeat the email character by character: {separated_email} if needed\n"
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f"Prompt the user for confirmation, do not call `confirm_email_address` directly"
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)
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def _build_confirm_tool(self, *, email: str) -> llm.FunctionTool:
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@function_tool()
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async def confirm_email_address() -> None:
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"""Call after the user confirms the email address is correct."""
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if email != self._current_email:
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self.session.generate_reply(
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instructions="The email has changed since confirmation was requested, ask the user to confirm the updated email."
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)
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return
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if not self.done():
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self.complete(GetEmailResult(email_address=email))
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return confirm_email_address
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@function_tool(flags=ToolFlag.IGNORE_ON_ENTER)
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async def decline_email_capture(self, reason: str) -> None:
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"""Handles the case when the user explicitly declines to provide an email address.
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Args:
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reason: A short explanation of why the user declined to provide the email address
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"""
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if not self.done():
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self.complete(ToolError(f"couldn't get the email address: {reason}"))
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def _confirmation_required(self, ctx: RunContext) -> bool:
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if is_given(self._require_confirmation):
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return self._require_confirmation
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return ctx.speech_handle.input_details.modality == "audio"
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EMAIL_REGEX = (
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r"^[A-Za-z0-9][A-Za-z0-9._%+\-]*@(?:[A-Za-z0-9](?:[A-Za-z0-9\-]*[A-Za-z0-9])?\.)+[A-Za-z]{2,}$"
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)
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# instructions
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PERSONA = "You are only a single step in a broader system, responsible solely for capturing an email address."
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AUDIO_SPECIFIC = """\
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Handle input as noisy voice transcription. Expect that users will say emails aloud with formats like:
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- 'john dot doe at gmail dot com'
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- 'susan underscore smith at yahoo dot co dot uk'
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- 'dave dash b at protonmail dot com'
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- 'jane at example' (partial—prompt for the domain)
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- 'theo t h e o at livekit dot io' (name followed by spelling)
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Normalize common spoken patterns silently:
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- Convert words like 'dot', 'underscore', 'dash', 'plus' into symbols: `.`, `_`, `-`, `+`.
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- Convert 'at' to `@`.
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- Recognize patterns where users speak their name or a word, followed by spelling: e.g., 'john j o h n'.
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- Filter out filler words or hesitations.
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- Assume some spelling if contextually obvious (e.g. 'mike b two two' → mikeb22).
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Don't mention corrections. Treat inputs as possibly imperfect but fix them silently."""
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TEXT_SPECIFIC = """\
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Handle input as typed text. Expect users to type their email address directly in standard format.
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If the address looks almost correct but has minor typos (e.g. missing '@' or domain), prompt for clarification."""
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CONFIRMATION_INSTRUCTION = """\
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Call `confirm_email_address` after the user confirmed the email address is correct."""
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INSTRUCTIONS_TEMPLATE = """\
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{persona}
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{_modality_specific}
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Call `update_email_address` at the first opportunity whenever you form a new hypothesis about the email. (before asking any questions or providing any answers.)
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Don't invent new email addresses, stick strictly to what the user said.
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{_confirmation}
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If the email is unclear or invalid, or it takes too much back-and-forth, prompt for it in parts: first the part before the '@', then the domain—only if needed.
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Ignore unrelated input and avoid going off-topic. Do not generate markdown, greetings, or unnecessary commentary.
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Always explicitly invoke a tool when applicable. Do not simulate tool usage, no real action is taken unless the tool is explicitly called.
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{extra}
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"""
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