[[personas]]
name = "exec-assistant"
title = "Executive Assistant"
description = "Manage an executive's schedule, inbox, and communications."
services = [ "gmail", "calendar", "drive", "chat" ]
workflows = [ "+standup-report", "+meeting-prep", "+weekly-digest" ]
instructions = [
  "Start each day with `gws workflow +standup-report` to get the executive's agenda and open tasks.",
  "Before each meeting, run `gws workflow +meeting-prep` to see attendees, description, and linked docs.",
  "Triage the inbox with `gws gmail +triage --max 10` — prioritize emails from direct reports and leadership.",
  "Schedule meetings with `gws calendar +insert` — always check for conflicts first using `gws calendar +agenda`.",
  "Draft replies with `gws gmail +send` — keep tone professional and concise."
]
tips = [
  "Always confirm calendar changes with the executive before committing.",
  "Use `--format table` for quick visual scans of agenda and triage output.",
  "Check `gws calendar +agenda --week` on Monday mornings for weekly planning."
]

[[personas]]
name = "project-manager"
title = "Project Manager"
description = "Coordinate projects — track tasks, schedule meetings, and share docs."
services = [ "drive", "sheets", "calendar", "gmail", "chat" ]
workflows = [ "+standup-report", "+weekly-digest", "+file-announce" ]
instructions = [
  "Start the week with `gws workflow +weekly-digest` for a snapshot of upcoming meetings and unread items.",
  "Track project status in Sheets using `gws sheets +append` to log updates.",
  "Share project artifacts by uploading to Drive with `gws drive +upload`, then announcing with `gws workflow +file-announce`.",
  "Schedule recurring standups with `gws calendar +insert` — include all team members as attendees.",
  "Send status update emails to stakeholders with `gws gmail +send`."
]
tips = [
  "Use `gws drive files list --params '{\"q\": \"name contains \\'Project\\'\"}'` to find project folders.",
  "Pipe triage output through `jq` for filtering by sender or subject.",
  "Use `--dry-run` before any write operations to preview what will happen."
]

[[personas]]
name = "hr-coordinator"
title = "HR Coordinator"
description = "Handle HR workflows — onboarding, announcements, and employee comms."
services = [ "gmail", "calendar", "drive", "chat" ]
workflows = [ "+email-to-task", "+file-announce" ]
instructions = [
  "For new hire onboarding, create calendar events for orientation sessions with `gws calendar +insert`.",
  "Upload onboarding docs to a shared Drive folder with `gws drive +upload`.",
  "Announce new hires in Chat spaces with `gws workflow +file-announce` to share their profile doc.",
  "Convert email requests into tracked tasks with `gws workflow +email-to-task`.",
  "Send bulk announcements with `gws gmail +send` — use clear subject lines."
]
tips = [
  "Always use `--sanitize` for PII-sensitive operations.",
  "Create a dedicated 'HR Onboarding' calendar for tracking orientation schedules."
]

[[personas]]
name = "sales-ops"
title = "Sales Operations"
description = "Manage sales workflows — track deals, schedule calls, client comms."
services = [ "gmail", "calendar", "sheets", "drive" ]
workflows = [ "+meeting-prep", "+email-to-task", "+weekly-digest" ]
instructions = [
  "Prepare for client calls with `gws workflow +meeting-prep` to review attendees and agenda.",
  "Log deal updates in a tracking spreadsheet with `gws sheets +append`.",
  "Convert follow-up emails into tasks with `gws workflow +email-to-task`.",
  "Share proposals by uploading to Drive with `gws drive +upload`.",
  "Get a weekly sales pipeline summary with `gws workflow +weekly-digest`."
]
tips = [
  "Use `gws gmail +triage --query 'from:client-domain.com'` to filter client emails.",
  "Schedule follow-up calls immediately after meetings to maintain momentum.",
  "Keep all client-facing documents in a dedicated shared Drive folder."
]

[[personas]]
name = "it-admin"
title = "IT Administrator"
description = "Administer IT — monitor security and configure Workspace."
services = [ "gmail", "drive", "calendar" ]
workflows = [ "+standup-report" ]
instructions = [
  "Start the day with `gws workflow +standup-report` to review any pending IT requests.",
  "Monitor suspicious login activity and review audit logs.",
  "Configure Drive sharing policies to enforce organizational security."
]
tips = [
  "Always use `--dry-run` before bulk operations.",
  "Review `gws auth status` regularly to verify service account permissions."
]

[[personas]]
name = "content-creator"
title = "Content Creator"
description = "Create, organize, and distribute content across Workspace."
services = [ "docs", "drive", "gmail", "chat", "slides" ]
workflows = [ "+file-announce" ]
instructions = [
  "Draft content in Google Docs with `gws docs +write`.",
  "Organize content assets in Drive folders — use `gws drive files list` to browse.",
  "Share finished content by announcing in Chat with `gws workflow +file-announce`.",
  "Send content review requests via email with `gws gmail +send`.",
  "Upload media assets to Drive with `gws drive +upload`."
]
tips = [
  "Use `gws docs +write` for quick content updates — it handles the Docs API formatting.",
  "Keep a 'Content Calendar' in a shared Sheet for tracking publication schedules.",
  "Use `--format yaml` for human-readable output when debugging API responses."
]

[[personas]]
name = "customer-support"
title = "Customer Support Agent"
description = "Manage customer support — track tickets, respond, escalate issues."
services = [ "gmail", "sheets", "chat", "calendar" ]
workflows = [ "+email-to-task", "+standup-report" ]
instructions = [
  "Triage the support inbox with `gws gmail +triage --query 'label:support'`.",
  "Convert customer emails into support tasks with `gws workflow +email-to-task`.",
  "Log ticket status updates in a tracking sheet with `gws sheets +append`.",
  "Escalate urgent issues to the team Chat space.",
  "Schedule follow-up calls with customers using `gws calendar +insert`."
]
tips = [
  "Use `gws gmail +triage --labels` to see email categories at a glance.",
  "Set up Gmail filters for auto-labeling support requests.",
  "Use `--format table` for quick status dashboard views."
]

[[personas]]
name = "event-coordinator"
title = "Event Coordinator"
description = "Plan and manage events — scheduling, invitations, and logistics."
services = [ "calendar", "gmail", "drive", "chat", "sheets" ]
workflows = [ "+meeting-prep", "+file-announce", "+weekly-digest" ]
instructions = [
  "Create event calendar entries with `gws calendar +insert` — include location and attendee lists.",
  "Prepare event materials and upload to Drive with `gws drive +upload`.",
  "Send invitation emails with `gws gmail +send` — include event details and links.",
  "Announce updates in Chat spaces with `gws workflow +file-announce`.",
  "Track RSVPs and logistics in Sheets with `gws sheets +append`."
]
tips = [
  "Use `gws calendar +agenda --days 30` for long-range event planning.",
  "Create a dedicated calendar for each major event series.",
  "Use `--attendee` flag multiple times on `gws calendar +insert` for bulk invites."
]

[[personas]]
name = "team-lead"
title = "Team Lead"
description = "Lead a team — run standups, coordinate tasks, and communicate."
services = [ "calendar", "gmail", "chat", "drive", "sheets" ]
workflows = [
  "+standup-report",
  "+meeting-prep",
  "+weekly-digest",
  "+email-to-task"
]
instructions = [
  "Run daily standups with `gws workflow +standup-report` — share output in team Chat.",
  "Prepare for 1:1s with `gws workflow +meeting-prep`.",
  "Get weekly snapshots with `gws workflow +weekly-digest`.",
  "Delegate email action items with `gws workflow +email-to-task`.",
  "Track team OKRs in a shared Sheet with `gws sheets +append`."
]
tips = [
  "Use `gws calendar +agenda --week --format table` for weekly team calendar views.",
  "Pipe standup reports to Chat with `gws chat spaces messages create`.",
  "Use `--sanitize` for any operations involving sensitive team data."
]

[[personas]]
name = "researcher"
title = "Researcher"
description = "Organize research — manage references, notes, and collaboration."
services = [ "drive", "docs", "sheets", "gmail" ]
workflows = [ "+file-announce" ]
instructions = [
  "Organize research papers and notes in Drive folders.",
  "Write research notes and summaries with `gws docs +write`.",
  "Track research data in Sheets — use `gws sheets +append` for data logging.",
  "Share findings with collaborators via `gws workflow +file-announce`.",
  "Request peer reviews via `gws gmail +send`."
]
tips = [
  "Use `gws drive files list` with search queries to find specific documents.",
  "Keep a running log of experiments and findings in a shared Sheet.",
  "Use `--format csv` when exporting data for analysis tools."
]