chore: import upstream snapshot with attribution
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# Request Input Tool Sample
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## Overview
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This sample demonstrates how an LLM agent can proactively request clarification or confirmation from the user using the built-in `request_input` tool without losing its context/flow.
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It showcases a highly realistic support assistant that dynamically constructs a JSON schema to only ask for missing details when creating IT support tickets.
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## Sample Inputs
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- `I want to file a technical ticket for a database crash.`
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The agent will analyze the prompt, identify that the `title` and `category` are already provided, and dynamically call `request_input` with a schema requesting only `description` and `priority`.
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- `File a priority HIGH technical ticket titled database crash explained as the MySQL server throwing OOM errors.`
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The agent has all required details and will call `create_support_ticket` immediately without needing clarification.
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## Graph
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```mermaid
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graph TD
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User[User Prompt] --> Agent[Support Assistant Agent]
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Agent -->|Needs Clarification| RequestInput[request_input tool]
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RequestInput -->|User Response| Agent
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Agent -->|All Details Gathered| CreateTicket[create_support_ticket tool]
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```
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## How To
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This sample uses **Pattern B: Standalone Agents** with the `request_input` tool:
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1. **Import `request_input`**:
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```python
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from google.adk.tools import request_input
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```
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1. **Add it to the LLM Agent's tools list**:
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```python
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root_agent = Agent(
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name="support_assistant_agent",
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tools=[create_support_ticket, request_input],
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...
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)
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```
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When the LLM decides it needs clarification, it calls `request_input` with a question and a dynamic `response_schema`. The ADK framework automatically intercepts this, yields a long-running interrupt to the client, and injects the user's reply back as a `FunctionResponse` into the LLM's chat history.
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@@ -0,0 +1,62 @@
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# Copyright 2026 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# http://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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from google.adk import Agent
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from google.adk.tools import request_input
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from google.genai import types
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from pydantic import BaseModel
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from pydantic import Field
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class SupportTicket(BaseModel):
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"""Details of the IT support ticket to be created."""
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title: str = Field(description="A brief summary of the issue.")
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description: str = Field(description="Detailed explanation of the problem.")
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priority: str = Field(
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default="MEDIUM",
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description="Ticket priority: LOW, MEDIUM, HIGH, or CRITICAL.",
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)
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category: str = Field(
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description=(
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"Issue category, e.g., billing, technical, account, or database."
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)
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)
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def create_support_ticket(ticket: SupportTicket) -> dict[str, str]:
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"""Create a support ticket in the IT ticketing system."""
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return {
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"status": "success",
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"message": (
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f"Successfully created ticket '{ticket.title}'"
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f" [Category: {ticket.category}, Priority: {ticket.priority}]."
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),
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"ticket_id": "INC-98471",
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}
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root_agent = Agent(
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name="support_assistant_agent",
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instruction="""
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You are a helpful IT support assistant responsible for creating support tickets.
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When the user requests to create or file a ticket:
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1. Identify which ticket details (title, description, priority, category) are already provided in the conversation.
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2. If any mandatory details are missing, call the `request_input` tool.
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3. When calling `request_input`, you must construct a dynamic JSON `response_schema` (type: "object") that ONLY requests the missing details, and specify a helpful message explaining what is needed.
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4. Once all details are gathered, call `create_support_ticket` with the complete SupportTicket details.
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""",
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tools=[create_support_ticket, request_input],
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generate_content_config=types.GenerateContentConfig(temperature=0.1),
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)
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@@ -0,0 +1,159 @@
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{
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"events": [
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{
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"author": "user",
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"content": {
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"parts": [
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{
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"text": "I want to file a technical ticket for a database crash."
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}
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],
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"role": "user"
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},
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"id": "e-1",
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"invocationId": "i-1",
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"nodeInfo": {
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"path": ""
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}
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},
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{
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"author": "support_assistant_agent",
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"content": {
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"parts": [
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{
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"functionCall": {
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"args": {
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"message": "I can help with that. Please provide the description and priority of the database crash:",
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"response_schema": {
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"properties": {
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"description": {
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"description": "Detailed explanation of the database crash problem.",
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"title": "Description",
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"type": "string"
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},
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"priority": {
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"description": "Ticket priority: LOW, MEDIUM, HIGH, or CRITICAL.",
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"title": "Priority",
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"type": "string"
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}
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},
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"required": [
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"description",
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"priority"
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],
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"title": "TicketClarification",
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"type": "object"
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}
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},
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"id": "fc-1",
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"name": "adk_request_input"
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}
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}
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],
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"role": "model"
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},
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"finishReason": "STOP",
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"id": "e-2",
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"invocationId": "i-1",
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"longRunningToolIds": [
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"fc-1"
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],
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"nodeInfo": {
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"path": "support_assistant_agent@1"
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}
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},
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{
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"author": "user",
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"content": {
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"parts": [
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{
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"functionResponse": {
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"id": "fc-1",
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"name": "adk_request_input",
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"response": {
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"description": "The MySQL server is throwing OOM errors and restarting repeatedly.",
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"priority": "HIGH"
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}
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}
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}
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],
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"role": "user"
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},
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"id": "e-3",
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"invocationId": "i-1",
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"nodeInfo": {
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"path": ""
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}
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},
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{
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"author": "support_assistant_agent",
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"content": {
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"parts": [
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{
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"functionCall": {
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"args": {
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"ticket": {
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"category": "database",
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"description": "The MySQL server is throwing OOM errors and restarting repeatedly.",
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"priority": "HIGH",
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"title": "Database crash"
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}
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},
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"id": "fc-2",
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"name": "create_support_ticket"
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}
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}
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],
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"role": "model"
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},
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"finishReason": "STOP",
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"id": "e-4",
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"invocationId": "i-1",
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"longRunningToolIds": [],
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"nodeInfo": {
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"path": "support_assistant_agent@1"
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}
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},
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{
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"author": "support_assistant_agent",
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"content": {
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"parts": [
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{
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"functionResponse": {
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"id": "fc-2",
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"name": "create_support_ticket",
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"response": {
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"message": "Successfully created ticket 'Database crash' [Category: database, Priority: HIGH].",
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"status": "success",
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"ticket_id": "INC-98471"
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}
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}
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}
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],
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"role": "user"
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},
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"id": "e-5",
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"invocationId": "i-1",
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"nodeInfo": {
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"path": "support_assistant_agent@1"
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}
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},
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{
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"author": "support_assistant_agent",
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"content": {
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"parts": [
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{
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"text": "Successfully created ticket 'Database crash' [Category: database, Priority: HIGH] with ticket ID INC-98471."
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}
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],
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"role": "model"
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},
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"finishReason": "STOP",
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"id": "e-6",
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"invocationId": "i-1",
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"nodeInfo": {
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"path": "support_assistant_agent@1"
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}
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}
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]
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}
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