---
id: 677fa65b8e588b12735be5f2
title: Task 33
challengeType: 19
dashedName: task-33
lang: en-US
---

<!-- (audio) Sarah: What else could cause software to crash? -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

What is Sarah curious about regarding software issues?

## --answers--

How to update the drivers.

### --feedback--

Sarah does not ask about updating drivers.

---

Whether the software is outdated.

### --feedback--

While outdated software can cause crashes, Sarah does not specifically ask about this.

---

Other possible reasons for software crashes.

---

If Mark can fix the problem other software chashes.

### --feedback--

Sarah is not requesting Mark to fix anything.

## --video-solution--

3

# --explanation--

Sarah says, `What else could cause software to crash?`

Sarah uses the word `else`, which indicates she's already thinking about some possible causes but wants to know about additional factors that might contribute to the problem.

# --scene--

```json
{
  "setup": {
    "background": "company2-center.png",
    "characters": [
      {
        "character": "Sarah",
        "position": {
          "x": 50,
          "y": 0,
          "z": 1.4
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_7-1.mp3",
      "startTime": 1,
      "startTimestamp": 41.74,
      "finishTimestamp": 43.7
    }
  },
  "commands": [
    {
      "character": "Sarah",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Sarah",
      "startTime": 1,
      "finishTime": 2.96,
      "dialogue": {
        "text": "What else could cause software to crash?",
        "align": "center"
      }
    },
    {
      "character": "Sarah",
      "opacity": 0,
      "startTime": 3.46
    }
  ]
}
```
