---
id: 6852c659b489e354237184a4
title: Task 62
challengeType: 19
dashedName: task-62
lang: en-US
---

<!-- READING -->

# --instructions--

Read the text and answer the question below.

# --questions--

## --text--

Bob sent this email to Anna following their discussion:

`Hi Anna,`

`Thanks again for your input earlier. I've updated the layout draft based on our discussion. Below is a summary of the current plan, along with a couple of suggestions for next steps.`

`- IT department: located next to the server room in the back, behind the emergency exit. This ensures quick access for technical needs.`

`- HR department: assigned the space across from the reception area, near the entrance. This spot should make it easier for visitors and new employees to find HR quickly.`

`- Marketing team: positioned on the left side of the building, next to the sales office. It's a bit isolated from the main walkways, which should help keep their area quiet.`

`- Customer support: placed behind the conference rooms, in a central area in the middle of the floor. This keeps them easily reachable by all teams.`

`- Break room: arranged between IT and HR. It's a convenient spot that provides a short walk for most teams and keeps the space equally accessible.`

`We may want to confirm these placements with each team lead to make sure they're comfortable with the setup.`

`Once confirmed, we can send out the final layout and timeline to all staff.`

`We could also consider adding signs at key points like the entrance, hallway, and lobby to help people find their departments during the first week.`

`Let me know if you'd like to discuss any tweaks. Otherwise, I'll move forward with sharing the final plan with everyone tomorrow.`

`Best,`

`Bob`

Where is the customer support team placed in the office?

## --answers--

Near the entrance, across from the reception.

### --feedback--

That description matches HR's location.

---

Behind the conference rooms, in the middle of the floor.

---

Next to the marketing team.

### --feedback--

That's where sales is.

---

In front of the emergency exit, near IT.

### --feedback--

That describes the IT department's placement.

## --video-solution--

2

# --explanation--

Bob explains that customer support is `placed behind the conference rooms, in a central area in the middle of the floor`. He adds that this makes them `easily reachable by all teams`.

Check the part about `Customer support` in the layout overview.
