---
id: 67f514e116fc201233922a54
title: Task 93
challengeType: 19
dashedName: task-93
lang: en-US
---

<!-- (audio) Jessica: Do you think we need to escalate this to the incident response team, or should we keep investigating on our own? -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

What is Jessica proposing to do?

## --answers--

She wants to know how to proceed.

---

She wants to immediately notify the CEO.

### --feedback--

Jessica is not asking about escalating to the CEO.

---

She thinks they should ignore the issue.

### --feedback--

Jessica is not thinking about ignoring the issue.

---

She wants to stop investigating and wait for more reports.

### --feedback--

Jessica is actively discussing what next steps to take, not waiting passively.

## --video-solution--

1

# --explanation--

Jessica is deciding if they should involve a higher-level team or keep investigating the issue themselves.

`Escalate this` means to raise the issue to a more specialized or higher authority — in this case, the `incident response team`. This is often done when a situation is serious or beyond the current team's control.

`Keep investigating` shows she is considering continuing their own efforts before involving others.

# --scene--

```json
{
  "setup": {
    "background": "company2-center.png",
    "characters": [
      {
        "character": "Jessica",
        "position": {
          "x": 50,
          "y": 15,
          "z": 1.2
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_17-2.mp3",
      "startTime": 1,
      "startTimestamp": 71.08,
      "finishTimestamp": 75.54
    }
  },
  "commands": [
    {
      "character": "Jessica",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Jessica",
      "startTime": 1,
      "finishTime": 5.46,
      "dialogue": {
        "text": "Do you think we need to escalate this to the incident response team, or should we keep investigating on our own?",
        "align": "center"
      }
    },
    {
      "character": "Jessica",
      "opacity": 0,
      "startTime": 5.96
    }
  ]
}
```
