---
id: 671a383a56179f510b83cc1e
title: Task 17
challengeType: 19
dashedName: task-17
lang: en-US
---

<!-- (audio) Sophie: That's good to hear. Do you think the users have noticed the improvements?

Tom: I think so. We haven't been receiving as many negative comments. -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

How does Tom respond to Sophie's question about user feedback?

## --answers--

He says the users have noticed more negative comments.

### --feedback--

Tom actually mentions that they haven't been receiving as many negative comments.

---

He says they haven't been receiving as many negative comments.

---

He says the users have given positive comments.

### --feedback--

Tom does not specifically mention positive comments, only that the negative ones have decreased.

---

He says he's waiting for more feedback.

### --feedback--

Tom is talking about the current trend of fewer negative comments, not waiting for more feedback.

## --video-solution--

2

# --explanation--

Tom's response, `We haven't been receiving as many negative comments`, uses the `Present Perfect Continuous` in the negative form. This tense is formed by `haven't/hasn't + been + verb ending in -ing` and is used to describe actions that have not been happening over a period of time. In this case, it shows that fewer negative comments have been received over time, indicating a possible improvement.

# --scene--

```json
{
  "setup": {
    "background": "company2-center.png",
    "characters": [
      {
        "character": "Sophie",
        "position": {
          "x": 50,
          "y": 0,
          "z": 1.4
        },
        "opacity": 0
      },
      {
        "character": "Tom",
        "position": {
          "x": 50,
          "y": 15,
          "z": 1.2
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_4-1.mp3",
      "startTime": 1,
      "startTimestamp": 15.36,
      "finishTimestamp": 21.36
    }
  },
  "commands": [
    {
      "character": "Sophie",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Sophie",
      "startTime": 1,
      "finishTime": 3.72,
      "dialogue": {
        "text": "That's good to hear. Do you think the users have noticed the improvements?",
        "align": "center"
      }
    },
    {
      "character": "Sophie",
      "opacity": 0,
      "startTime": 3.93
    },
    {
      "character": "Tom",
      "opacity": 1,
      "startTime": 3.93
    },
    {
      "character": "Tom",
      "startTime": 4.14,
      "finishTime": 7,
      "dialogue": {
        "text": "I think so. We haven't been receiving as many negative comments.",
        "align": "center"
      }
    },
    {
      "character": "Tom",
      "opacity": 0,
      "startTime": 7.5
    }
  ]
}
```
