---
id: 671b98e9b7c4854e93044e64
title: "Dialogue 2: Closed Captioning Challenges"
challengeType: 21
dashedName: dialogue-2-closed-captioning-challenges
lang: en-US
---

# --description--

Watch the video below to understand the context of the upcoming lessons.

# --assignment--

Watch the video.

# --scene--


```json
{
 "setup": {
   "background": "interview-room3.png",
   "characters": [
     {
       "character": "Alice",
       "position": { "x": -25, "y": 0, "z": 1 }
     },
     {
       "character": "James",
       "position": { "x": 125, "y": 0, "z": 1 }
     }
   ],
   "audio": {
     "filename": "B1_4-2.mp3",
     "startTime": 1
   },
   "alwaysShowDialogue": true
 },
 "commands": [
   {
     "character": "Alice",
     "position": { "x": 25, "y": 0, "z": 1 },
     "startTime": 0
   },
   {
     "character": "James",
     "position": { "x": 70, "y": 0, "z": 1 },
     "startTime": 0.5
   },
   {
     "character": "Alice",
     "startTime": 1,
     "finishTime": 4.9,
     "dialogue": {
       "text": "James, have you heard about the closed captioning issue on our video platform?",
       "align": "left"
     }
   },
   {
     "character": "James",
     "startTime": 5.34,
     "finishTime": 9.26,
     "dialogue": {
       "text": "Yes, for some reason it hasn't been displaying correctly for some users.",
       "align": "right"
     }
   },
   {
     "character": "James",
     "startTime": 9.52,
     "finishTime": 13.24,
     "dialogue": {
       "text": "The captions are misaligned and out of sync, which isn't good for accessibility.",
       "align": "right"
     }
   },
   {
     "character": "Alice",
     "startTime": 13.94,
     "finishTime": 17.06,
     "dialogue": {
       "text": "Exactly. Do you know if it's been affecting all the videos or just a few?",
       "align": "left"
     }
   },
   {
     "character": "James",
     "startTime": 17.6,
     "finishTime": 19.44,
     "dialogue": {
       "text": "It seems to be affecting several videos.",
       "align": "right"
     }
   },
   {
     "character": "James",
     "startTime": 19.78,
     "finishTime": 24.82,
     "dialogue": {
       "text": "Our quality assurance team has been testing the platform and noticed that the captions aren't syncing properly.",
       "align": "right"
     }
   },
   {
     "character": "Alice",
     "startTime": 25.12,
     "finishTime": 27.32,
     "dialogue": {
       "text": "That's concerning. Have they found out why it's happening?",
       "align": "left"
     }
   },
   {
     "character": "James",
     "startTime": 27.32,
     "finishTime": 32.54,
     "dialogue": {
       "text": "Not yet. The synchronization code hasn't been updated in a while, which might be part of the problem.",
       "align": "right"
     }
   },
   {
     "character": "James",
     "startTime": 33.12,
     "finishTime": 36.94,
     "dialogue": {
       "text": "Also, the captions haven't been rendering consistently across different devices.",
       "align": "right"
     }
   },
   {
     "character": "Alice",
     "startTime": 37.38,
     "finishTime": 38.4,
     "dialogue": {
       "text": "Is there a plan to fix it?",
       "align": "left"
     }
   },
   {
     "character": "James",
     "startTime": 38.66,
     "finishTime": 42.92,
     "dialogue": {
       "text": "We're working on it. The development team hasn't found a definitive solution yet,",
       "align": "right"
     }
   },
   {
     "character": "James",
     "startTime": 43.08,
     "finishTime": 44.86,
     "dialogue": {
       "text": "but they're narrowing down the possibilities.",
       "align": "right"
     }
   },
   {
     "character": "James",
     "position": { "x": 125, "y": 0, "z": 1 },
     "startTime": 45.36
   },
   {
     "character": "Alice",
     "position": { "x": -25, "y": 0, "z": 1 },
     "startTime": 45.86
   }
 ]
}
```
