---
id: 6811dbdf5a56ad0985158245
title: Task 47
challengeType: 19
dashedName: task-47
lang: en-US
---

<!-- (Audio) Jake: I'll include growth plans in our tests and review the support services to see how helpful they are with tech issues. -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

Why does Jake want to review support services?

## --answers--

To see if they are helpful with technology problems.

---

To lower the cost of the service.

### --feedback--

He talks about support quality, not cost.

---

To move the servers to the U.S.

### --feedback--

There's no mention of server locations.

---

To find marketing ideas.

### --feedback--

Jake doesn't focus on marketing.

## --video-solution--

1

# --explanation--

Jake wants to `review the support services` to check how well the provider helps with `tech issues`.

Good support is important for solving problems quickly when they happen.

# --scene--

```json
{
  "setup": {
    "background": "company2-boardroom.png",
    "characters": [
      {
        "character": "Jake",
        "position": {
          "x": 50,
          "y": 0,
          "z": 1.4
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_20-1.mp3",
      "startTime": 1,
      "startTimestamp": 75.44,
      "finishTimestamp": 82.74
    }
  },
  "commands": [
    {
      "character": "Jake",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Jake",
      "startTime": 1,
      "finishTime": 8.3,
      "dialogue": {
        "text": "I'll include growth plans in our tests and review the support services to see how helpful they are with tech issues.",
        "align": "center"
      }
    },
    {
      "character": "Jake",
      "opacity": 0,
      "startTime": 8.8
    }
  ]
}
```
