---
id: 66e19c9a730b10ec00775764
title: Task 88
challengeType: 19
dashedName: task-88
lang: en-US
---
<!--READING-->

# --instructions--

Read the text and answer the question below.

# --questions--

## --text--

This is an email from a user that's reporting some issues:

`Hi there!`

`I'm frustrated with some problems I've been having with the app recently. Every time I try to enter values for a different month, the app shows the right month at the top, but the numbers stay the same as the month before. For example, when I select March, it still shows the numbers from February. This is really confusing.`

`Can you please fix this? This bug is really frustrating, and I use the app every day to manage my money.`

What does the user ask the support team to do?

## --answers--

To improve the app's speed and performance.

### --feedback--

Think about whether the user mentions any issues related to speed or performance.

---

To update the app with new features.

### --feedback--

Consider if the user is asking for new features or talking about existing problems.

---

To fix the problem with the app.

---

To help with managing their money.

### --feedback--

Check if the user is asking for help managing money or something else related to the app's functionality.

## --video-solution--

3

# --explanation--

To understand what the user wants from the support team, look for direct requests or questions in the email. 

Pay attention to phrases like `Can you please... ?` which clearly indicate what the user is asking for. 

The use of words like `fix` and `bug` helps identify the action the user wants the support team to take.
