---
id: 67f0ea34787b305396d5c517
title: Task 85
challengeType: 19
dashedName: task-85
lang: en-US
---

<!-- (Audio) Lisa: Yes, that's a good start. If it doesn't work, we might need to dig into the code or run some diagnostics. Does that sound okay? -->

# --instructions--

Listen to the audio and answer the question below.

# --questions--

## --text--

What does Lisa suggest they might do next if the first step doesn't work?

## --answers--

Try restarting the computer again.

### --feedback--

Lisa does not mention restarting again.

---

Look deeper into the code or run some tests.

---

Replace the whole software system.

### --feedback--

 Lisa does not suggest doing anything that extreme.

---

Ask someone else to handle it.

### --feedback--

Lisa does not mention involving someone else. She talks about actions they can take themselves.

## --video-solution--

2

# --explanation--

Lisa says the first step is a good start, but if it doesn't work, they might need to `dig into the code` — meaning look at the code in detail, or `run some diagnostics`, which means using tools to check for problems.

These are common next steps when an issue isn't solved right away.

# --scene--

```json
{
  "setup": {
    "background": "company2-center.png",
    "characters": [
      {
        "character": "Lisa",
        "position": {
          "x": 50,
          "y": 15,
          "z": 1.2
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_16-2.mp3",
      "startTime": 1,
      "startTimestamp": 59.7,
      "finishTimestamp": 65.78
    }
  },
  "commands": [
    {
      "character": "Lisa",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Lisa",
      "startTime": 1,
      "finishTime": 2.22,
      "dialogue": {
        "text": "Yes, that's a good start.",
        "align": "center"
      }
    },
    {
      "character": "Lisa",
      "startTime": 2.34,
      "finishTime": 6.26,
      "dialogue": {
        "text": "If it doesn't work, we might need to dig into the code or run some diagnostics.",
        "align": "center"
      }
    },
    {
      "character": "Lisa",
      "startTime": 6.26,
      "finishTime": 7.08,
      "dialogue": {
        "text": "Does that sound okay?",
        "align": "center"
      }
    },
    {
      "character": "Lisa",
      "opacity": 0,
      "startTime": 7.58
    }
  ]
}
```
