Files
confident-ai--deepeval/docs/content/tutorials/medical-chatbot/introduction.mdx
T
2026-07-13 13:32:05 +08:00

105 lines
3.5 KiB
Plaintext

---
id: introduction
title: Introduction to Chatbot Evaluation
sidebar_label: Introduction
---
import { ASSETS } from "@site/src/assets";
Learn how to build and evaluate a reliable **LLM-powered medical chatbot** using **OpenAI**, **LangChain**, **Qdrant**, and **DeepEval**—from development to deployment.
<TechStackCards
techStack={[
{
name: "DeepEval",
logo: "https://pbs.twimg.com/profile_images/1888060560161574912/qbw1-_2g.png",
},
{
name: "OpenAI",
logo: "https://registry.npmmirror.com/@lobehub/icons-static-png/latest/files/light/openai.png",
},
{
name: "Qdrant",
logo: "https://cdn-avatars.huggingface.co/v1/production/uploads/612689acc64ee1aa6818808a/y7jCVdW48MnIZVmsCefSC.png",
},
{
name: "LangChain",
logo: "https://logo.svgcdn.com/s/langchain-dark-8x.png",
},
]}
/>
:::note
If you are working with **multi-turn chatbots**, this tutorial will be helpful to you. We will go through the entire process of building a reliable _multi-turn chatbot_ and how to evaluate it using `deepeval`
:::
## Get Started
Jump ahead to any of the sections in the tutorial, or keep reading to go with the flow.
<LinkCards
tutorials={[
{
number: 1,
title: "Building your chatbot",
icon: "Construction",
objectives: [
"Build with OpenAI",
"Use Qdrant as knowledge base",
"LangChain for orchestration",
],
to: "/tutorials/medical-chatbot/development",
},
{
number: 2,
title: "Evaluate multi-turn conversations",
icon: "FlaskConical",
objectives: [
"Learn how to use multi-turn test cases",
"Select and create multi-turn metrics",
"Use datasets to setup LLM evals pipeline",
"Identify weaknesses in your medical chatbot",
],
to: "/tutorials/medical-chatbot/evaluation",
},
{
number: 3,
title: "Improving prompts, models, etc.",
icon: "ArrowBigUpDash",
objectives: [
"Use metric scores to improve existing system prompt",
"Experiment with different models with new prompt",
"Run regression tests, and figure out whether you've iterated in the right direction",
],
to: "/tutorials/medical-chatbot/improvement",
},
{
number: 4,
title: "Setup evals in prod",
icon: "Rocket",
objectives: [
"Trace your first LLM completion call and group them as a conversation",
"Decide which metrics you wish to bring to prod, and define them in code",
"Get alerted for any high risk completions in prod in an ad-hoc fashion",
],
to: "/tutorials/medical-chatbot/evals-in-prod",
},
]}
/>
## What Will You Be Evaluating?
In this tutorial, you'll learn to evaluate and test a **medical chatbot** using DeepEval on its ability to:
- Diagnose symptoms, and
- Book appointments
It's a **multi-turn conversational agent**—meaning it can remember previous messages, handle follow-up questions, and take action based on the full conversation. Here's a nice looking UI to give you a better idea of what your chatbot could look like in the real world:
<ImageDisplayer src={ASSETS.tutorialMedicalChatbotOverview} alt="Medical Chatbot Overview" />
In the next section, we'll begin by going through the chatbot implementation, built with OpenAI, Qdrant, and LangChain.
:::tip
You can also skip straight to the [Evaluation section](/tutorials/medical-chatbot/tutorial-medical-chatbot-evaluation) instead.
:::