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2 lines
37 KiB
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<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><meta http-equiv="Content-Style-Type" content="text/css" /><title></title></head><body style="text-align:justify; line-height:18pt; widows:0; orphans:0; font-family:'ＭＳ 明朝'; font-size:10.5pt"><div><div style="-aw-headerfooter-type:header-primary; clear:both"><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">細則 本社編（情報システム部） </span><span style="width:37.85pt; font-family:'ＭＳ ゴシック'; font-size:10pt; display:inline-block"> </span><span style="width:42.55pt; font-family:'ＭＳ ゴシック'; font-size:10pt; display:inline-block"> </span><span style="font-family:'ＭＳ ゴシック'; font-size:10pt"> 分類番号 １５７３００</span></p><p style="margin-top:0pt; margin-right:5.65pt; margin-bottom:0pt; text-align:right"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">２０２０．２</span></p><p style="margin-top:0pt; margin-bottom:0pt; line-height:150%; font-size:9pt"><span style="font-family:'Times New Roman'; -aw-import:ignore"> </span></p></div><p style="margin-top:0pt; margin-bottom:0pt"></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="height:0pt; text-align:left; display:block; position:absolute; z-index:0"><img src="dummy_image.png" width="605" height="50" alt="" style="margin-top:8.45pt; margin-left:1.55pt; -aw-left-pos:2.05pt; -aw-rel-hpos:column; -aw-rel-vpos:paragraph; -aw-top-pos:8.95pt; -aw-wrap-type:none; position:absolute" /></span><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-left:21pt; margin-bottom:0pt; text-indent:-21pt; -aw-import:list-item; -aw-list-level-number:0; -aw-list-number-format:'%0．'; -aw-list-number-styles:'decimalFullWidth'; -aw-list-number-values:'1'; -aw-list-padding-sml:1pt"><span style="-aw-import:ignore"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">１．</span><span style="width:1pt; font:7pt 'Times New Roman'; display:inline-block"> </span></span><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくん紛失・盗難時の取扱</span></p><p style="margin-top:0pt; margin-left:16.9pt; margin-bottom:2.4pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくんの紛失・盗難の際は、速やかに停止依頼処理を入力するとともに、報告書を起票します。</span></p><table cellspacing="0" cellpadding="0" style="margin-left:16.8pt; border:0.75pt solid #000000; -aw-border:0.5pt single; border-collapse:collapse"><tr style="height:19.8pt"><td style="width:31.05pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">ＮＯ</span></p></td><td style="width:80.6pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">項目</span></p></td><td style="width:303.6pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">内容</span></p></td></tr><tr style="height:85.5pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:solid; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">１</span></p></td><td style="width:80.6pt; border-style:solid solid dotted; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">対象のスパット</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">くん確認</span></p></td><td style="width:303.6pt; border-top-style:solid; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:2.4pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">紛失・盗難に気づいた時には、対象のスパットくんの端末識別番号を確認します。</span></p><p style="margin-top:2.4pt; margin-left:11pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:16pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※盗難の場合は警察への届出も必要です。</span></p><p style="margin-top:0pt; margin-left:11pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:16pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※紛失・盗難の場合は盗難・紛失事故報告も必要です。</span></p><p style="margin-top:0pt; margin-left:23.75pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:16pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">あいリクエスト（総務室（大阪））</span></p><p style="margin-top:0pt; margin-left:23.75pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:16pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">『盗難・紛失事故兼個人情報等事故報告』</span></p></td></tr><tr style="height:35.4pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">２</span></p></td><td style="width:80.6pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">報告書の起票</span></p></td><td style="width:303.6pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">あいリクエスト（システム業務室）-『モバイル決済端末（スパットくん）紛失・盗難報告書』を起票します。</span></p></td></tr><tr style="height:62.2pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">３</span></p></td><td style="width:80.6pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">停止依頼入力</span></p></td><td style="width:303.6pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">モバイル端末管理ウェブより停止依頼処理を入力します。</span></p><p style="margin-top:0pt; margin-left:11.55pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※停止依頼入力により該当スパットくんは使用不可となります。</span></p></td></tr><tr style="height:45.75pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">４</span></p></td><td style="width:80.6pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">報告書の承認と</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">担当室への報告</span></p></td><td style="width:303.6pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">所属長はあいリクエストにて申請・送付された報告書を確認・承認します。承認後、報告書をあいリクエスト（総務室（大阪））－『紛失・盗難事故 兼 個人情報等事故報告』に添付し報告します。（関連細則：</span><a href="https://a3.itr.sumitomolife.co.jp/sso/dfw/kn/zc/open/zcko0102.do?DOCID=H00044505" style="text-decoration:none"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt; text-decoration:underline; color:#0000ff">本支社編11110／210060「紛失・盗難事故等の被害報告」</span></a><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">を参照）</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※日計処理の実施が「無」の場合本社担当室（システム業務室、</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">契約審査室、収納サービス室、損保サービス室）へ連絡する。</span></p></td></tr></table><p style="margin-top:0pt; margin-bottom:0pt; text-indent:136.5pt; line-height:17pt"><a href="https://a3.itr.sumitomolife.co.jp/sso/dfw/kn/zc/open/zcko0102.do?DOCID=H00028928" style="text-decoration:none"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt; text-decoration:underline; color:#0000ff">【関連マニュアル】 スパットくん・モバイル管理ウェブ操作マニュアル</span></a></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:130pt; line-height:17pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:10pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">＜スパットくん再発見時の対応＞</span></p><table cellspacing="0" cellpadding="0" style="margin-left:16.8pt; border:0.75pt solid #000000; -aw-border:0.5pt single; border-collapse:collapse"><tr style="height:19.8pt"><td style="width:31.05pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">ＮＯ</span></p></td><td style="width:80.6pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">項目</span></p></td><td style="width:303.6pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">内容</span></p></td></tr><tr style="height:49.7pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">１</span></p></td><td style="width:80.6pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">端末設置組織の</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">確認</span></p></td><td style="width:303.6pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくんの設置状況照会を行い、紛失・盗難となったスパットくんであるか確認します。</span></p></td></tr><tr style="height:56.75pt; page-break-inside:avoid"><td style="width:31.05pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">２</span></p></td><td style="width:80.6pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">端末停止解除</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">入力</span></p></td><td style="width:303.6pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">モバイル端末管理ウェブより停止解除処理を入力します。</span></p><p style="margin-top:0pt; margin-left:20.7pt; margin-bottom:0pt; text-indent:-10.1pt; text-align:justify; line-height:16pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※スパットくんの利用再開は、支社にて停止解除入力から２営業日以上経過してから利用下さい。</span></p></td></tr></table><p style="margin-top:0pt; margin-bottom:0pt; text-indent:9.75pt; text-align:center"><span> </span><a href="https://a3.itr.sumitomolife.co.jp/sso/dfw/kn/zc/open/zcko0102.do?DOCID=H00028928" style="text-decoration:none"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt; text-decoration:underline; color:#0000ff">【関連マニュアル】 スパットくん・モバイル管理ウェブ操作マニュアル</span></a></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><p style="margin-top:0pt; margin-left:21pt; margin-bottom:0pt; text-indent:-21pt; -aw-import:list-item; -aw-list-level-number:0; -aw-list-number-format:'%0．'; -aw-list-number-styles:'decimalFullWidth'; -aw-list-number-values:'2'; -aw-list-padding-sml:1pt"><span style="-aw-import:ignore"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">２．</span><span style="width:1pt; font:7pt 'Times New Roman'; display:inline-block"> </span></span><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくん故障時の取扱</span></p><p style="margin-top:0pt; margin-left:15.95pt; margin-bottom:2.4pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくんが故障した場合には、代替機への交換と故障機の返却を行います。</span></p><table cellspacing="0" cellpadding="0" style="margin-left:16.8pt; border:0.75pt solid #000000; -aw-border:0.5pt single; border-collapse:collapse"><tr style="height:19.8pt"><td style="width:30.35pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">ＮＯ</span></p></td><td style="width:78.25pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">項目</span></p></td><td style="width:317.35pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:solid; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; background-color:#e0e0e0; -aw-border-bottom:0.5pt single; -aw-border-left:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">内容</span></p></td></tr><tr style="height:55.55pt"><td style="width:30.35pt; border-top-style:solid; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">１</span></p></td><td style="width:78.25pt; border-style:solid solid dotted; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">故障内容の確認と報告書の起票</span></p></td><td style="width:317.35pt; border-top-style:solid; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt single"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">スパットくんが故障した場合は、あいリクエスト（システム業務室）-『モバイル決済端末（スパットくん）故障報告書』を起票します。</span></p></td></tr><tr style="height:106pt; page-break-inside:avoid"><td style="width:30.35pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">２</span></p></td><td style="width:78.25pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">修理依頼入力</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'Times New Roman'; font-size:10pt; font-weight:bold; -aw-import:ignore"> </span></p></td><td style="width:317.35pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.2pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">『モバイル端末管理ウェブ』より修理依頼処理を入力します。修理</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.2pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">依頼処理の入力により、代替機が送付されます。</span><br /><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">その際、「モバイル決済端末修理依頼書」を印刷し、「モバイル決済端末（スパットくん）故障報告書」を参照して必要事項を記入します。</span></p></td></tr><tr style="height:76.5pt; page-break-inside:avoid"><td style="width:30.35pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">３</span></p></td><td style="width:78.25pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">報告書の承認と担当室への報告</span></p></td><td style="width:317.35pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-left:0.2pt; margin-bottom:0pt; text-indent:-0.2pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">所属長はあいリクエストにて申請・送付された報告書を確認・承認し、システム業務室に報告します。</span></p></td></tr><tr style="height:86.2pt; page-break-inside:avoid"><td style="width:30.35pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">４</span></p></td><td style="width:78.25pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">梱包</span></p></td><td style="width:317.35pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">以下をセットで梱包します。</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:10.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">・故障したスパットくん本体</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:10.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">・付属品（充電アダプタ、コード、タッチペン、ストラップ）</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:10.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">・モバイル決済端末修理依頼書</span></p><p style="margin-top:0pt; margin-left:4pt; margin-bottom:0pt; text-indent:10.1pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※各所属にて保管のスパットくん送付箱に梱包します</span></p><p style="margin-top:0pt; margin-left:4pt; margin-bottom:0pt; text-indent:10.1pt; text-align:justify; line-height:18pt"><span style="font-family:'Times New Roman'; font-size:10pt; -aw-import:ignore"> </span></p></td></tr><tr style="height:86.2pt; page-break-inside:avoid"><td style="width:30.35pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">５</span></p></td><td style="width:78.25pt; border-style:dotted solid; border-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">代替機の受取と</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">故障機の送付</span></p><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'Times New Roman'; font-size:10pt; font-weight:bold; -aw-import:ignore"> </span></p></td><td style="width:317.35pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; border-bottom-style:dotted; border-bottom-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-bottom:0.5pt dot; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-left:0.1pt; margin-bottom:0pt; text-indent:-0.1pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">入力後数日でスパットくんの代替機が到着します。</span></p><p style="margin-top:0pt; margin-left:0.1pt; margin-bottom:0pt; text-indent:-0.1pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">受け取ると同時に、配送業者（日本通運）に故障したスパットくん、および「モバイル決済端末修理依頼書」を渡します。</span></p><p style="margin-top:0pt; margin-left:0.1pt; margin-bottom:2.4pt; text-indent:10pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">※「モバイル決済端末修理依頼書」を忘れずに同梱下さい。</span></p><p style="margin-top:2.4pt; margin-left:14.8pt; margin-bottom:0pt; text-indent:-14.8pt; text-align:justify; line-height:18pt"><span style="font-family:'Times New Roman'; font-size:10pt; -aw-import:ignore"> </span></p></td></tr><tr style="height:52.15pt; page-break-inside:avoid"><td style="width:30.35pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:center; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">６</span></p></td><td style="width:78.25pt; border-top-style:dotted; border-top-width:0.75pt; border-right-style:solid; border-right-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-right:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:0pt; margin-bottom:0pt; text-indent:0.3pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">代替機の端末受取入力</span></p></td><td style="width:317.35pt; border-top-style:dotted; border-top-width:0.75pt; border-left-style:solid; border-left-width:0.75pt; padding-right:4.58pt; padding-left:4.58pt; vertical-align:top; -aw-border-left:0.5pt single; -aw-border-top:0.5pt dot"><p style="margin-top:2.4pt; margin-left:0.1pt; margin-bottom:0pt; text-indent:-0.1pt; text-align:justify; line-height:18pt"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt">モバイル端末管理ウェブより代替機の端末受取処理を入力します。</span></p></td></tr></table><p style="margin-top:0pt; margin-bottom:0pt; text-indent:9.75pt; text-align:center"><span> </span><a href="https://a3.itr.sumitomolife.co.jp/sso/dfw/kn/zc/open/zcko0102.do?DOCID=H00028928" style="text-decoration:none"><span style="font-family:'ＭＳ ゴシック'; font-size:10pt; text-decoration:underline; color:#0000ff">【関連マニュアル】 スパットくん・モバイル管理ウェブ操作マニュアル</span></a></p><p style="margin-top:0pt; margin-bottom:0pt"><span style="font-family:'ＭＳ ゴシック'; -aw-import:ignore"> </span></p><div style="-aw-headerfooter-type:footer-primary; clear:both"><p style="margin-top:0pt; margin-bottom:0pt; text-align:center"><span>- </span><span style="-aw-field-start:true"></span><span style="-aw-field-code:' PAGE '"></span><span style="-aw-field-separator:true"></span><span>1</span><span style="-aw-field-end:true"></span><span> -</span></p></div></div></body></html>
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