wehub-resource-sync
41 lines
1.5 KiB
TypeScript
41 lines
1.5 KiB
TypeScript
import { z } from '@botpress/sdk'
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import { ticketSchema } from '../../definitions/actions/ticket'
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import { getAuthenticatedHubspotClient, propertiesEntriesToRecord } from '../utils'
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import * as bp from '.botpress'
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type HubspotClient = Awaited<ReturnType<typeof getAuthenticatedHubspotClient>>
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type HsTicket = Awaited<ReturnType<HubspotClient['createTicket']>>
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type BpTicket = z.infer<typeof ticketSchema>
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const _mapHsTicketToBpTicket = (hsTicket: HsTicket): BpTicket => ({
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id: hsTicket.id,
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subject: hsTicket.properties.subject ?? '',
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category: hsTicket.properties.hs_ticket_category ?? '',
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description: hsTicket.properties.content ?? '',
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priority: hsTicket.properties.hs_ticket_priority ?? '',
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source: hsTicket.properties.source_type ?? '',
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properties: hsTicket.properties,
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})
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export const createTicket: bp.IntegrationProps['actions']['createTicket'] = async ({ client, ctx, input, logger }) => {
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const hsClient = await getAuthenticatedHubspotClient({ client, ctx, logger })
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const newTicket = await hsClient.createTicket({
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subject: input.subject,
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category: input.category,
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source: input.source,
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description: input.description,
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additionalProperties: propertiesEntriesToRecord(input.properties ?? []),
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pipelineNameOrId: input.pipeline,
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pipelineStageNameOrId: input.pipelineStage,
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priority: input.priority,
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ticketOwnerEmailOrId: input.ticketOwner,
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requesterEmailOrId: input.requester,
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companyIdOrNameOrDomain: input.company,
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})
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return {
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ticket: _mapHsTicketToBpTicket(newTicket),
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}
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}
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