wehub-resource-sync
68 lines
2.7 KiB
TypeScript
68 lines
2.7 KiB
TypeScript
import { ActionDefinition, z } from '@botpress/sdk'
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export const ticketSchema = z.object({
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id: z.string().title('Ticket ID').describe('The ID of the ticket'),
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subject: z.string().title('Ticket name').describe('Short summary of ticket'),
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category: z.string().title('Category').describe('Main reason customer reached out for help'),
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description: z.string().title('Ticket description').describe('Description of the ticket'),
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priority: z.string().title('Priority').describe('The level of attention needed on the ticket'),
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source: z.string().title('Source').describe('The original source of the ticket'),
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properties: z.record(z.string().nullable()).title('Properties').describe('The properties of the ticket'),
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})
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const createTicket: ActionDefinition = {
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title: 'Create Ticket',
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description: 'Create a ticket in HubSpot',
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input: {
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schema: z.object({
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subject: z.string().title('Ticket name').describe('Short summary of ticket'),
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category: z.string().optional().title('Category').describe('Main reason customer reached out for help'),
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description: z.string().optional().title('Ticket description').describe('Description of the ticket'),
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priority: z.string().optional().title('Priority').describe('The level of attention needed on the ticket'),
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source: z.string().optional().title('Source').describe('The original source of the ticket'),
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pipeline: z
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.string()
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.title('Pipeline')
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.describe('The pipeline that contains this ticket. Can be a name or internal ID'),
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pipelineStage: z
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.string()
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.title('Ticket status')
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.describe('The pipeline stage that contains this ticket. Can be a name or internal ID'),
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ticketOwner: z
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.string()
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.optional()
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.title('Ticket owner')
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.describe('User the ticket is assigned to. Can be an email address or user ID'),
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requester: z
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.string()
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.optional()
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.title('Customer')
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.describe('The ticket requester. Can be an email address or contact ID'),
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company: z
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.string()
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.optional()
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.title('Company')
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.describe('The company associated with the ticket. Can be a name, domain, or company ID'),
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properties: z
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.array(
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z.object({
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name: z.string().title('Property Name').describe('The name of the property'),
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value: z.string().title('Property Value').describe('The value of the property'),
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})
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)
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.optional()
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.title('Additional Properties')
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.describe('Additional ticket properties'),
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}),
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},
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output: {
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schema: z.object({
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ticket: ticketSchema.title('Ticket').describe('The created ticket'),
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}),
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},
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}
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export const actions = {
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createTicket,
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} as const
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