wehub-resource-sync
5.1 KiB
🧑💼 Human Resources Handbook
📌 Introduction
Welcome to the Human Resources (HR) Handbook. This guide provides essential information regarding company policies, employee expectations, benefits, and procedures. It applies to all full-time, part-time, and contract employees.
📃 Core HR Policies
1. Code of Conduct
- Treat everyone with respect and professionalism.
- Harassment, discrimination, and bullying will result in disciplinary action.
- Confidentiality must be maintained, especially with customer data and internal communications.
2. Working Hours
- Standard hours: Monday to Friday, 9am–5pm (local time)
- Flexible working hours allowed with manager approval.
- Overtime must be pre-approved and is compensated for eligible roles.
3. Remote Work
- Remote work is allowed up to 4 days per week.
- A monthly stipend of $100 is provided for home office expenses.
- Employees must be reachable during core hours and attend all mandatory meetings via Zoom.
👋 New Hire Onboarding
Before Day One
- Signed offer letter and NDA submitted.
- HR creates profiles in BambooHR, Slack, Notion.
- IT ships welcome kit: MacBook, mouse, t-shirt, onboarding instructions.
Day One Schedule
| Time | Activity |
|---|---|
| 9:00 AM | Welcome call with HR |
| 10:00 AM | Setup systems (email, Slack, GitHub) |
| 11:00 AM | Team intro meeting |
| 1:00 PM | HR Policy Training |
| 3:00 PM | Manager 1:1 |
First 30 Days
- Complete all onboarding tasks in Notion checklist.
- Book intro calls with at least 5 teammates.
- Complete security training module (required).
- Define 30/60/90 goals with your manager.
📈 Performance Management
Review Cycles
- Quarterly Reviews: Lightweight pulse-check, self and manager feedback.
- Annual Review: Deep-dive on growth, compensation, promotion readiness.
Performance Ratings
| Rating | Meaning |
|---|---|
| 🔥 Exceeds | Top performer, exceeding expectations |
| ✅ Meets | Consistently meets all expectations |
| ⚠ Needs Improvement | Below expectations, coaching required |
Promotion Criteria
- At least 12 months in current role.
- Demonstrated leadership, ownership, and company impact.
- Manager and department lead approval required.
🏖 Paid Time Off (PTO)
| Leave Type | Days/Year | Notes |
|---|---|---|
| Vacation | 20 | Can be carried over for up to 6 months |
| Sick Leave | Unlimited | Must notify manager by 9am local time |
| Parental Leave | 16 weeks (paid) | Applies to all new parents |
| Bereavement | 5 | Applies to immediate family |
| Mental Health | 5 | Confidential, no questions asked |
Submit leave requests via BambooHR.
💸 Compensation & Benefits
Salary Reviews
- Conducted once per year.
- Benchmarked against market data.
- Raises based on performance and company growth.
Stock Options
- Eligible roles receive options under the ESOP (Employee Stock Option Plan).
- 4-year vesting with 1-year cliff.
Health Insurance
- 100% covered for employees.
- 50% covered for dependents.
- Providers: Blue Cross (US), Sun Life (Canada)
Other Benefits
- $150/month wellness stipend
- $500/year learning & development budget
- Annual team retreat (flights and lodging included)
⚖️ Disciplinary Process
Steps
- Verbal Warning (documented)
- Written Warning
- Final Warning / PIP (Performance Improvement Plan)
- Termination
All steps include a formal HR meeting and documented expectations.
Grounds for Immediate Termination
- Gross misconduct
- Theft or fraud
- Harassment or physical threats
- Repeated policy violations
🧠 Frequently Asked Questions (FAQ)
Q: How do I request time off?
A: Submit a request via BambooHR. Notify your manager in advance.
Q: Can I change my working hours?
A: Yes, with manager approval. Submit a flex-time request form.
Q: Who do I speak to about my career growth?
A: Your direct manager and HR Business Partner.
Q: Can I work abroad temporarily?
A: Yes, for up to 30 days/year. Notify HR and ensure compliance with tax laws.
Q: What happens if I miss a performance goal?
A: You’ll work with your manager on a development plan. One miss doesn’t result in penalty unless repeated.
👥 HR Team Contacts
| Name | Role | Contact |
|---|---|---|
| Emma Dubois | HR Manager | @emma.dubois on Slack |
| Kofi Mensah | HRBP - Engineering | @kofi.mensah on Slack |
| Support | HR Helpdesk | #hr-questions Slack channel |
Last updated: 2025-05-30