chore: import upstream snapshot with attribution

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,8 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Botpress V12
+    url: https://github.com/botpress/v12
+    about: If you're experiencing issues when using the on premise version of Botpress, please report the issue on the v12 repo.
+  - name: Botpress Cloud
+    url: https://discord.gg/botpress
+    about: To get assistance as fast as possible, please reach us on our Discord server.

.github/ISSUE_TEMPLATE/issue.yml

@@ -0,0 +1,25 @@
+name: Botpress Cloud
+description: File a bug report or feature request for Botpress Cloud
+body:
+  - type: markdown
+    attributes:
+      value: "Thank you for taking the time to fill out this issue report.\n\nKeep in mind that you will get a faster response time by talking to us on [our Discord Server](https://discord.gg/botpress)."
+  - type: checkboxes
+    id: dx-related-confirmation
+    attributes:
+      label: 'Make sure the issue is related to Botpress Cloud.'
+      description: 'When in doubt, please reach out on [our Discord Server](https://discord.gg/botpress).'
+      options:
+        - label: 'I confirm that the reported bug or feature request is not related to Botpress v12 and below (on premise version)'
+          required: true
+  - type: input
+    id: report-id
+    attributes:
+      label: 'Report ID'
+      description: 'Directly in the Studio, click on the "Report a Problem" button in the bottom left corner to create a report. You can then copy the report ID. Providing a report ID will allow us to help you faster. This information is safe to share publicly.'
+      placeholder: 'e.g. report_0123456789ABCDEFGHIJKLMNOPQRS'
+  - type: textarea
+    id: issue-description
+    attributes:
+      label: 'Description of the bug or feature request'
+      description: 'What is your bug or feature request ? Make sure to add logs, context or any information that you think might help understand and solve the issue.'