# Multi-Space Walkthrough: Production Incident with Staging Comparison This example shows how to use multiple AgentSpaces during a real incident — investigating production, comparing staging, and pulling runbooks from a knowledge space. ## Scenario Your checkout-service is throwing 503 errors in production. You have three AgentSpaces: - **prod** (as-prod-001) — production account - **stage** (as-stage-002) — staging account - **kb** (as-kb-003) — knowledge base with runbooks ## Steps ### Step 1 — Discover and pick the right spaces ``` aws devops-agent list-agent-spaces --region us-east-1 ``` This returns all spaces. Pick the one matching the incident scope (production). ### Step 2 — Open the prod investigation in parallel with the staging check Don't serialize — the investigation takes 5–8 minutes; the staging chat takes seconds. Fire both, then keep both progressing. **Prod (deep investigation):** ``` aws devops-agent create-backlog-task --agent-space-id as-prod-001 --task-type INVESTIGATION --title 'ECS 503 errors on checkout-service (prod)' --priority HIGH --description '' --region us-east-1 ``` Save `taskId`. Poll with `get-backlog-task` every 30-45s. **Staging (fast chat):** ``` aws devops-agent create-chat --agent-space-id as-stage-002 --user-id USER_ID --user-type IAM --region us-east-1 → executionId aws devops-agent send-message --agent-space-id "as-stage-002" --execution-id exec_stage --user-id USER_ID --content 'Is the checkout-service healthy in staging? Any 503s or error spikes in the last hour?' --region us-east-1 ``` ### Step 3 — Pull runbooks from the knowledge space While the investigation runs, check the knowledge base for existing runbooks: ``` aws devops-agent create-chat --agent-space-id as-kb-003 --user-id USER_ID --user-type IAM --region us-east-1 → exec_kb aws devops-agent send-message --agent-space-id "as-kb-003" --execution-id exec_kb --user-id USER_ID --content "What's our standard runbook for ECS 503 errors?" --region us-east-1 ``` ### Step 4 — Stream investigation progress ``` aws devops-agent get-backlog-task --agent-space-id as-prod-001 --task-id TASK_ID --region us-east-1 → When status=IN_PROGRESS and executionId available: aws devops-agent list-journal-records --agent-space-id as-prod-001 --execution-id EXEC_ID --region us-east-1 ``` Update the user after each poll: > 🔍 **2 min in:** Agent querying CloudWatch for error rate across AZs... > 🎯 **5 min in:** Root cause — memory limit reduced from 512MB to 256MB in last deploy. ### Step 5 — Synthesize and present Once the investigation completes: ``` aws devops-agent update-backlog-task --agent-space-id as-prod-001 --task-id TASK_ID --task-status PENDING_START --region us-east-1 ``` Poll until `COMPLETED`, then retrieve the mitigation plan: ``` aws devops-agent list-executions --agent-space-id as-prod-001 --task-id TASK_ID --region us-east-1 aws devops-agent list-journal-records --agent-space-id as-prod-001 --execution-id EXEC_ID --record-type mitigation_summary_md --region us-east-1 ``` Combine findings: - **Prod investigation**: Root cause + mitigation plan - **Staging comparison**: "Staging is healthy — confirms this is a prod-only deploy issue" - **KB runbook**: Standard ECS 503 runbook for reference Present a unified summary with the remediation plan. **Never auto-execute** — show the diff and let the user approve.