anthropics--knowledge-work-plugins/partner-built/zoom-plugin/skills/rest-api/references/workforce-management.md

Zoom Workforce Management API

Authoritative endpoint inventory for Workforce Management. This file mirrors the official Zoom API Hub OpenAPI document for this product area.

Canonical Source

• OpenAPI JSON: https://developers.zoom.us/api-hub/workforce-management/methods/endpoints.json
• Base URL: https://api.zoom.us/v2
• Authentication details: authentication.md

Notes

• Endpoint methods and paths below are generated from the official Zoom API Hub paths object.
• Scope names are defined per operation and frequently use granular scope names. Check the API Hub operation page for the exact scopes before implementation.
• Use this file for endpoint discovery and inventory. Use ../examples/ for orchestration patterns, not as the canonical source of path names.

Coverage

Metric	Value
Endpoint operations	12
Path templates	9
Tags	5

Tag Index

Tag	Operations
Forecasts	2
Imports	2
Organizational Groups	5
Reports	2
Schedules	1

Endpoints by Tag

Forecasts

Method	Endpoint	Summary	Operation ID
GET	/workforce-management/forecasts	List forecasts	Listforecasts
GET	/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}	Get a forecast for a scheduling group	Getforecastofschedulinggroup

Imports

Method	Endpoint	Summary	Operation ID
POST	/workforce-management/imports/historical-queue-metrics	Upload historical queue metrics	Uploadhistoricalqueuemetrics
GET	/workforce-management/imports/{importId}/historical-queue-metrics	Get historical queue metrics import metadata	Viewhistoricalqueuemetricimoprtmeta

Organizational Groups

Method	Endpoint	Summary	Operation ID
GET	/workforce-management/organizational-groups	Get multiple organizational groups	getMultipleOrganizationalGroups
POST	/workforce-management/organizational-groups	Create an organizational group	createOrganizationalGroup
DELETE	/workforce-management/organizational-groups/{organizationalGroupId}	Delete organizational group	deleteOrganizationalGroup
GET	/workforce-management/organizational-groups/{organizationalGroupId}	Get a single organizational group	getOrganizationalGroup
PATCH	/workforce-management/organizational-groups/{organizationalGroupId}	Update an organizational group	updateOrganizationalGroup

Reports

Method	Endpoint	Summary	Operation ID
GET	/workforce-management/reports/adherence/agents	List agents' adherence data	listAdherenceAgents
GET	/workforce-management/reports/schedules/agents	List all schedule agents	listScheduleAgents

Schedules

Method	Endpoint	Summary	Operation ID
GET	/workforce-management/schedules/agents	List all schedule agents	listSchedules