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business-operations

Internal-operations skills for BizOps leads, COO direct reports, vendor management, IT ops.

v2.8.0 — 7 skills (orchestrator + 6 sub-skills), 18 stdlib Python tools, 24 references citing 7+ authoritative sources each.

Skills

Skill Job-to-be-done
business-operations-skills Orchestrator — routes to the right sub-skill via context: fork + Matt Pocock grill discipline
process-mapper "Where does the work spend most of its time waiting?" — BPMN + bottleneck + cycle-time
vendor-management "Is this vendor delivering, and what's the risk if they fail?" — scorecard + SLA + risk
capacity-planner "Are we sized to peak demand without burning the team?" — Erlang-C + utilization + hiring sequence
internal-comms "How do I announce a re-org / rollout / policy change?" — ADKAR + Kotter 8-step
knowledge-ops "Is our company wiki actually usable?" — SOP + runbook + KB hygiene
procurement-optimizer "Why is software spend up 40% YoY?" — UNSPSC spend categorization + supplier consolidation

Commands

  • /cs:bizops <inquiry> — top-level router
  • /cs:grill-bizops <plan> — Matt Pocock-style docs-anchored grilling
  • /cs:process-map, /cs:vendor-review, /cs:capacity-plan, /cs:internal-comms, /cs:knowledge-ops, /cs:procurement — direct per-skill invocation

Agent

  • cs-bizops-orchestrator — process-obsessed BizOps lead persona

Distinct from

  • business-growth/ — external sales motion (CSM, sales engineering)
  • c-level-advisor/coo-advisor — strategic COO judgment (not tactical operations)
  • c-level-advisor/vpe-advisor — engineering throughput (capacity-planner is for non-eng ops)
  • engineering/slo-architect — system reliability (not business-process reliability)
  • engineering/llm-wiki — personal PKM (not company SOPs)
  • engineering-team/runbook-generator — system-ops runbooks (knowledge-ops is org-wide SOPs+runbooks)

License

MIT